[Resolved]  POSTPAID MOBILE — DEACTIVATION OF THE TOPPING WITHOUT MY KNOWLEDGE

THIS IS TO U INFORM U THAT I HAVE USING THIS CONNECTION FOR PAST 2 YEARS TILL NOW THERE IS NO DUE OR LATE PAYMENT IN MY ACCOUNT.ON 10 MAY 2008 I HAVE GIVEN THE REQUEST FOR TOPPING THE STD PACK OF RS 99/- AND IT WAS ACTIVATED ON 12 MAY 2008 AND AGAIN ON 13 MAY 2008 I GOT A SMS STATING THAT YOUR TOPPING IS DEACTIVATED. AT ONCE I CALL TO THE CUSTOMER EXE (SANTHOS{ I THING SO})AND I INFORMED ABOUT THE SMS WHICH I GOT, AT THAT TIME HE SAID 'THAT THE TOPPING IS STILL ACTIVATED AND THERE IS NO PROBLEM ABOUT IT, AND HE SAID IT MAY BE ANY TECHNICAL REASON I MAKE MY SUPPRIOR TO CALL U ABOUT THIS QUERY WITHIN A 4 HOUR TIME.AND AFTER THAT I NOT EVEN GET ANY CALL TILL NOW. I WILL NOT PAY MY BILL UNLESS IF YOUR GOING TO REVERT THE PROBLEM .I WILL PAY THE AMT AS PER THE 1/- RS STD CALL PACK.WAITING FOR U REPLY ASAP...