The Manager Sales/Administration/Marketing,
Maruti Udyog Ltd.
Subject: Non delivery of vehicle by Premson Motor, Ranchi, Jharkhand.
In light of above cited subject this is to inform u that I booked swift dzire vxi on 30th September with a booking amt of Rs. 50, 000 through Premson Motor, Ranchi.I have been committed by his sales executive Mr. Anthony that i will get the vehicle on Dhanterash Parv but it couldn't. It was predecided that I will take the vehicle on dhanteras only but he refused in the last moment and returned the deposit amount on 31st Oct .But he had already signed the check on 25th Oct.The whole discussion was done in the presence of another sales executive Mr. Animesh.
In the last moment Mr. Anthony refused that he never says so but Mr. Animesh accepted before manager sales / Customer care of Premson. I become very hurted &surprised that is there any control of Maruti on Premson Motor? I couldn’t get any response from Mr. Ritesh, Maruti Udyog (Ranchi). Earlier I already had a discussion with Mr. Ritesh on Mobile. Just because of commitment by Premson Motor, I already sold my vehicle on 15th Oct.Today I am not having any vehicle even for my office. I am a government officer in the state of Jharkhand.
Maruti Udyog can enquire the matter at his own level not from the local office of Maruti Udyog
1. Delivery system adopted in the month of October.
2. How many of swift dzire vxi delivered in the month of Oct by Premson,
3. The date of booking amount received against delivery in the month of Oct.
With a lots of hope.
Vikash Kumar (JAS)
Cc--- Managing Director, Maruti Udyog limited for kind information and necessesory action.