Please due attention should be given to my complaints and dispatch the gift as soon as possible on my address given as in my application below : -
To Date:- 01.10.09
HP Redemption Cell
First Floor, A – 2, Okhla Industrial Area, Phase – I
New Delhi – 110020
Phone - 011-41306700 (14 lines)
Fax - 011-41306731
Subject: Regarding the Gift of Kodak Camera on the purchase of HP
As per your E-mail letter I should have the Gift of Kodak Digital Camera for the Product Serial No - CND8313QSR with reference to the letter dated 19 april 2009 as detailed below but you have not dispatched the camera on my address:-
Qtr. No. - A/81, PTS
P.O. - Pubarun, Dist - Malda(West Bengal)
Pin - 732215
Please reply as soon as possible
Your Letter: -
"HP Redemption Cell" | Add to Address book |This is spam
Subject: Redemption of Kodak camera against your Purchase of HP Pavilion/Compaq notebook [ 609135 ]
Date: Sun, 19 Apr 2009 21:13:56 IST
We would first of all like to thank you for showing your interest in the purchase of HP Pavilion /Compaq notebook.
As you are aware that, we were running the promotion of “Kodak Camera” on the purchase of the notebook and you have also put in your request for the same through the Web redemption. This is to confirm that we have received your request for the same and have updated our records.
Thanks to your support, our promotion received an overwhelming response across the country and this was one of the best promotions that we have ever run. Unfortunately, because of the extremely enthusiastic response and the sheer unanticipated volume some of the gift vendors have been unable to supply the gifts to us in one consignment. This has led to regrettable delays in dispatches from our side.
We are completely committed in ensuring that you receive your gifts as soon as possible and we are working on a war footing basis in ensuring the same. We will dispatch your gift within a maximum time frame of the next 30 days.
As a step further towards your satisfaction we are pleased to announce www.giftredemptionsupport.com which will have complete details of your claim status along with other valuable information. You may access it for further reference.
We would once again like to apologize for the delay in redemptions and would like to reassure you that we stand by our commitment of ensuring the gifts reach you as soon as possible
Your Product Serial No - CND8313QSR
Thanks & Regards,
HP Redemption Cell,
On behalf of HP"
View Claim Status :
(e.g. - 123456)
SID 609135 Registration Date Feb 27 2009
Redemption Code 1VU71TE6LJ Name Bimal Sharma
Address Qtr No. A-81, Pts, Po-Pubarun, Dist-Nr Telephone Booth, Inside Pts
Company Name Kendriya Vidyalya Ntpc Farakka Phone No
City Malda State West Bengal
ZipCode 732215 EmailId firstname.lastname@example.org
Product Name Compaq Presario A965Tu Notebook PC Product Part No A965Tu
Product Serial No CND8313QSR
Claim Approval Status
Claim Received Date Mar 5 2009 Claim Validation Status Approved
Remarks Please accept our sincere apologies for any delays, in settling of the above mentioned claim, due to various circumstances beyond our control. We would like to assure you that, we are committed to settle the same as soon possible and that we shall keep you updated on the situation as it changes.
Gift Dispatch Details
Gift Name Kodak Easy Share C913 Camera
Date of Dispatch Waybill No
Courier Name Delivery Status