[Resolved]  Professional Courier — UNAUTHORISED OPENING OF CONSIGNMENTS

I was supposed to receive a consignment, containing movie CDs, from Delhi on 05 Feb 2009. On 06 Feb 2009 I visited Professional courrier, Visakhapatnam, and found to my surprise that they opened the consignment and viewing the movies. When I asked them regarding that unauthorised opening of consignment, they said that they were testing the consignment.

When I checked the authentication for opening consignments with Courrier Service Departments, it was found that, consignments can only be checked at the time of booking and no where else, until there is any special complaint.

Moreover, previously, I faced very very late delivery of consignments with the Professional Courrier, Service Branch, Visakhapatnam, even in case of medicines. I used to collect the consignments from their office instead of home delivery.