[Resolved]  Professional Courier — Irregular Functioning of Office

Sir,
Your office at Russel Cowk, Jabalpur (MP) is as good as non-existant.There are no regular office timings observed.Most of the time the shutter is down.As professional courier is very popular in South and it serves remote areas, customers prefer to avail your services when it comes to sending articles to South.
But your reputation is being tarnished by your staff at Jabalpur.They are incompetent, arrogant and a law unto themselves.The boy who usually mans the desk is blissfully ignorant of english language.He cannot read the address written in english nor write a receipt properly in english.Why have an office like that which does not inspire the customers' confidence?
You are requested to immediately set right this office, display office timings outside the office and pull up the staff if they do not abide by the timings.I expect a reply from you.