[Resolved]  Professional Couriers — Bad Service

Address:

Karnataka

Hi,
I had booked a parcel from Chennai to Bangalore on the 7th of August with address for delivery
no 502, Duo Harmony
Suranjandas Road
Hoysalanagar
Indiranagar
Bangalore 560075

When called to inquire about the parcel on 10th , I was informed that the parcel as been send to the branch office in Ram Murthynagar and would be brought to Indiranagar branch the next day.
Its 13th today, I approached the Indiranagar branch to inquire, iI was told by the staff that they dont have the details to the consignment no MAA[protected] andI should contact Chennai.
(Same staff member who told me that the parcel was in Rammurthyu nagar )

My parcel is very important to me, I was to receive with 3 days of dispatch and your service response from your branches has been pathetic, whats professional about this??? Nothing!!
The delay caused due to the mishandling of the parcel has affected my business as I was to receive some imp documents in the same.

This mail is my final intimation to your service to ASAP!!! deliver the parcel to my address.

PS: The address given o the pickup counter in Chennai is correct as mentioned above , same also in the counter slip.

Indiranagar Proffetional office Details

Tel: [protected] (office staff not being ' proffetionbal' about customers grievances)
Manager : [protected] (not responding to calls)

I am hoping that the corporate would know why them named their service PROFESSIONAL and followup on this ASAP!!

Regards

Sudarshan



--
Sales & Corporate Relations

Sudarshan Naik Borker
Hand phone:+ 91 [protected]
Telephone: +[protected]
LinkedIn:http://in.linkedin.com/in/nextbitcpusudarshan
Skype: sudarshan.nextbit


www.nextbitcpu.com

NextBiT Computing Pvt Ltd.
Bangalore

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2:02 PM (19 hours ago)
Sudarshan Naik Borker

3:00 PM (18 hours ago)

to blrro, blrka, blr-ro
Hi,
I had booked a parcel from Chennai to Bangalore on the 7th of August with address for delivery
no XXX, Duo Harmony
Suranjandas Road
Hoysalanagar
Indiranagar
Bangalore 560075

When called to inquire about the parcel on 10th , I was informed that the parcel as been send to the branch office in Ram Murthynagar and would be brought to Indiranagar branch the next day.
Its 13th today, I approached the Indiranagar branch to inquire, iI was told by the staff that they don't have the details to the consignment no MAA[protected] and I should contact Chennai.
(Same staff member who told me that the parcel was in Rammurthynagar )


My parcel is very important to me, I was to receive with 3 days of dispatch and your service response from your branches has been pathetic, whats professional about this??? Nothing!!
The delay caused due to the mishandling of the parcel has affected my business as I was to receive some imp documents in the same.

This mail is my final intimation to your service to ASAP!!! deliver the parcel to my address.

PS: The address given o the pickup counter in Chennai is correct as mentioned above , same also in the counter slip.

Indiranagar Professional office Details

Tel: [protected] (office staff not being ' professional' about customers grievances)

Manager : [protected] (not responding to calls)

I am hoping that the corporate would know why them named their service PROFESSIONAL and followup on this ASAP!!