[Resolved]  Professional Couriers — NOT DELIVERE THE COURIER

Parcel not delivered and the tracking does not work on the website
HI,

The professional couriers have not delivered the COURIER, tracking number DEL3367489, sent on the[protected].
Please check and confirm us the status as soon as possible

Hello Sir,

I am herein mentioning the details of one of the worst courier services that I have been provided by “The Professional Couriers”.
My consignment No is : NDA0181588 (from Noida to Nagpur).
I had submitted the courier to the Sector-58 branch office available in the Kanchanjunga Market on Friday 26th Feb, 2010 in the evening at 9.00pm.
I was very well aware of the fact that courier services would be closed on a Sunday and Monday(Holi). I was very confident that the courier would be dispatched to Delhi by Saturday and I can expect it to get delivered to Nagpur by Wednesday at the most.

I made an attempt to post the courier urgently on Friday late in the evening because of some urgency at my personal end. It was my friends “Engagement Saree” and it’s her engagement today(Friday 5th March, 2010) in the evening.
I was sure, that it gets dispatched by Saturday and get the delivery done by “Wednesday”. I was not wrong with these expectations set because Rs 400 charged for the consignment was a no less amount and even the worst of the courier service available in India would have done that.
Forwarding Details
DATE/TIMEACTIVITY TPC SERVING STATION
3/3/2010 5:25:41 PMConsignment Despatched toNAGPUR FromVILE PARLE
3/3/2010 11:22:42 AMConsignment Received atVILE PARLE FromNOIDA
3/2/2010 12:33:30 PMConsignment Despatched toVILE PARLE FromNOIDA



However when I see the track record of my consignment I find that my courier had left Noida only on Tuesday. I see no reason which can justify the fact that the courier was not dispatched on Saturday.Again on top of it, the person we had handed over the courier to, seemed to be the most un-professional man one can come across.
Name: Jitendra Kumar
Phone No:[protected]

When we complained about the delay in delivery, he says::
“I had never asked us to use “Professional Courier” for the service. You might have gone to some other place”. He did not provide us the information on the details about the consignment and the way he misbehaved was intolerable. He was not ready to accept his fault on negligence and infact, he started screaming on us.

Having trusted on “Professional Couriers” has been the worst experience I have ever had. I am for sure not using this service again as suggested by your representative.

Please look into this matter urgently and make sure that the courier reaches atleast by the afternoon today.

One last thing: Your Quote for the day is good. I wish you had implemented it too.
"The best way to find yourself is to lose yourself in the service of others." - Mahatma Gandhi
Regards,
Pooja Agarwalla.
Phone: [protected]
Revert to show that you care

I had sent a cover to Mr.Nagraj at Nagpur. The receipt number is 72447896 dated 24.10.2012. Till this day (04.11.2012)) the party has not received the same. In spite of complaining through web site the thing has not happened. Please do the needful and expedite
r.ramani