[Resolved]  Provident Fund Department — Provident fund redemption

Address:

Bangalore, Karnataka

Dear Sir/Madam,

This concerns the inordinate and unjustified delay on the part of one Mr Jagadeesh, the case worker involved in my provident claim, in moving my file.

I first applied for Provident fund redemption on 25 January 2010. I had been given to understand that the matter would not take more than about three months at the most. I give below the specific details pertaining to my case:

Provident fund no: KN/42357, Company: Oracle India Pvt Ltd, Name: Sai Sanjay Pranesh

Name of the case worker:Jagadeesh

Receipt and date Claim type Status of the claim
1} 293631/2 Form 19 W.S 10/02/2010

Date: 25/01/2010

2} 293631/3 Form 10C W.S 10/02/2010

Date: 25/01/2010

On 19th July this year, I approached Mr Jagadeesh with a status query regarding my application. He searched high and low among a heap of files. Then he started giving me excuses regarding the file, although it was abundantly clear that he had carelessly misplaced the file. He ended up by asking me to re-apply.

I went to Oracle office again and filled in a new form, reapplying again on 21/07/2010. Mr Jagadeesh now started giving personal reasons as excuses and asked me to bear with him and promised to get me the funds in one month.

I approached him again in October, but he seemed to be on leave very frequently. On 3rd October, I managed to meet him. He searched for the file again and managed to finally get hold of it. He had not processed it at all, during the past three months or so.

Again, he tried to give me false assurances by saying that he would get it processed in one week. I have been calling him and he does not reply to my calls.

I am a family man with a wife and son support and these are my hard earned funds. We, the ordinary middle class people deserve to be treated better by functionaries who merely sit over files and cannot be bothered to put in a hard day’s honest labor like the rest o[censored]s.

Therefore, I request you most earnestly intervene in this matter so that the provident fund monies that have been accrued are rightfully restored to me immediately.


Yours faithfully



(SAI SANJAY PRANESH)