[Resolved]  Provident Fund Office At Kr Puram (Bangalore) — Non Receipt of PF Fund

Address:

Bangalore, Karnataka

My name is Varun Narayan Rao and am a resident of Bangalore and previously worked with IBM India Pvt Ltd. After I changed my company, I applied for PF Withdrawal through IBM in the month of September which got acknowledged by the PF Office on October 22nd. As per the EFPO FAQ,

23) What is the time taken for disposal of the application in the Provident Fund office?

The claims received complete in all respects are disposed off within a maximum period of 30 days from the date of receipt of claims in the office. In case the member is not hearing anything about his application within 30 days, he can approach the Public Relation Officer.

But I never heard of them nor the amount came to my bank account within a month. On Feb 18th 2011 an amount of Rs. 12953 got debited into my bank account and having worked in IBM for 2 years, the amount was less. On paying a visit to the PF Office, they gave me a reason stating that 2 cheques were issued on Feb 17th and the second cheque will come in a week's time. The cashier section guys told me that the amount was returned back as my ATM card must have been in use (by myself) at some time and the account was locked. He advised me to wait until April 1st week and if the amount is not debited, then again pay a visit.

I paid a visit last Wed, 6th April 2011 and i was assured that the amount will be debited within Saturday, 9th April 2011 but still it is not debited.

I tried to call the PRO Number 25613382 and it is as usual engaged and busy in some conversation. The rest of the numbers are either out of order or no one picks it up.

Such attitude shown by the PF Department is very frustrating and my hopes are bleak on seeing the rest of my hard earned money. My residence is far away (Mahalakshmi Layout) from the PF office and it takes atleast 5 hours to go and come back for just a matter of a 10 minutes conversation with the PF Officials.

PF Number: KN/BN/19214/079513

PF Office address: No. 36, NH-4, “Lakshmi Complex”,
(Opposite Syndicate Bank),Old Madras Road, K.R. Puram,
Bangalore – 560 036.

Kindly let me know the steps to take this ahead and demand a solid action for the PF officials.

Thanks,
Varun N Rao