Punjab State Electricity Board — Regarding Electricity Bill
I am subscriber of electricity being provided by Punjab State Electricity Board. I am resident of Ludhiana - Punjab. I am regularly paying the bi-monthly bill of the consumption of electricity. The PSEB has installed the electricity metres outside the residence as per their policy. Last year 2007 in the month of augutst-september our consumption of the electricity was 978 units. As that time we were having tenants in our house. They left in september and obviously the consumption of electricity started going to be decreased. Regularly we paid all the bill befor August 2008. In August 2008, we got a bill having the consumption of 994 units without mentioning the old and new reading of the meter. The bill was of total amount Rs. 4020. I complained the S.D.O. Alamgir, Distt Ludhiana for rectification of the bill. He said we have sent the bill on the average basis. The consumption of the last 12 months is (bi monthly)
1. 978 units 2. 868 units 3. 464 units 4. 297 units 5. 388 units 6. 176 units.
He said that department is having the provision of sending the bill of maximum consumption during the year as per rule. According to the law it is wrong as it is not the average basis but maximum basis.
He said you please deposit the amount and it will be adjusted in the next bill. But very sorry to say that they again sent me the bill on the average basis describing the reason meter faulty. The meter is working perfectly. The bill they have sent is mentioning the consumption of the elecricity in number of units.
Kindly suggest me what to do.
PSEB A/c No U4BN370003L
Address: # 23, ST No 1 A, Bachittar Nagar, Gill Road, Ludhiana 6
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