[Resolved]  Pure It Battery - 15 Litres — We didn't receive the battery refill for the last 10 days

Address:Coimbatore, Tamil Nadu

I have ordered for 20lit Pureit Battery (instead of 15lit Battery) on 10.04.2010 thro' [protected]. Order No.IS 10/CBU[protected] and get a message that within 3 working days, we will get the same. After that another message got from [protected] to send a message "GKB 0". I send the same but it didn't read by [protected]. I didn't get the Battery till date (almost 10 working days). I have already sent a complaint on 17.04.2010. The toll free nos [protected] (in my mobile, it is charged Rs.6/- and [protected] (it is charged for a SMS Rs.1.50) are totally waste (computerised one). The old toll free no [protected] works in a best way. I already talk with your people Mr.Sathish [protected] and Mr.Jegadish [protected] on 17.4.2010. Mr.Jegadish said on 17.4.2010 that he will issue the battery on 19.4.2010. But I didn't receive a single reply from him and battery also.

So kindly look into the matter and reply to my mail about the position to get 15lit battery. My mobile number is [protected]. (I am a old customer and purchase the pureit when it is in Rs.1600/-)
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr.Jeyaprakash,

This is in continuation to our conversation and the concerns mentioned in your blog dated 20th Apr 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you.

Our Service personnel had visited you on 21th Apr 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team

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