[Resolved]  Pure IT — no replacement of batteries , poor service

It's been 10 days since we have been contacting them time and again for the replacement of our batteries but there has been no response. Neither is the quality of batteries up to the mark. In every 2 months we have to replace the batteries which cost a high amount Rs. 375 (They don't give bills also). Previously some days back we even saw some particles in the purified water. Is this the kind of service that is expected from a HINDUSTAN UNILEVER. And it's not the problem only with me but with other owners of the product also. It's a pity that a company which says it follows hardest regulations for water purification has either stopped batteries or has no people to make them reach the costumers. And then they expect us and the rest to recommend this product also.