Pure IT — Not yet delivered the Germ Kill kit even after constantly in touch with Customer Care

Address:

Bangalore, Karnataka

I have ordered the Germ Kill Battery Kit with on 3/05/2011. I have not received the same yet. Even the Kit is not available with market to purchase outside apart from companies authorized distributors. When I ordered last time the supplier not ready to give the VAT bill. Same has been instructed to support person while ordering the Kit. When I got a call from sales person, He informed that he cannot give the bill with VAT number and only he can give the receipt type of bill which is not having the VAT registration number.

Kindly guide me whether HUL not aware about this? or not caring about the customer on giving the proper service.

One more thing I noticed is the all the packs are tampered and and there is not change with Rs-550/- Kit and Rs-400/- kit apart from the Chlorine tablet.

Hope HUL will seriously consider my concern, address this and instruct LSP to deliver product with authentic sales procedure.


Please contact me if you need clarification