Pure It Water Purifier Of Hindustan Unilever Limited — water purifier is leaking water below his base

Hindustan Pure-IT water purifier — Leakage

ID No.[protected]. I purchased this item in the month of Sept.07. Immediately after few months the device started leaking from storage area. The mechanic corrected the same. Again after few days it started leaking which they have corrected by putting thread somewhere in the system. Now on 16.8.08I placed order for replacing the battery which they have done on 26.8.08. The present situation is that the device started leaking. I reported the same to the concerned complaint cell. They assured to send the mechanic for doing the needful.

Since the leakage is still there even after repeatedly rectifying the same, I requested your delhi service centre to replace it. However, they require approval from the higher authorities. I shall be highly obliged if you could kindly instruct the concerned to replace the device. If necessary I am ready to make the difference in the total cost i.e. the present price & the purchase value.

Thanking you,

Aravind Kumar

Dear Mr.Suman Kumar Mallick,

Greetings from Pureit

First of all, we would want to thank you for taking the time and effort to reach us.

At the outset would apologies for the inconvenience caused to you.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to reply to this mail or call our helpline @ [protected] or [protected]

Rest assured of continued support always.

Regards
Pureit Team