[Resolved] Pureit-Hindustan Unilever — False assurance & non-delivery of battery | |||
ID- [protected] Urgently wanted battery of Water Purifier on 01.06.2011 as drinking water cannot be compromised. Till today ( 3.6.2011) no one turned up. Also when called Customer Service at [protected] at 5.20 p.m. ; the male person at the service centre carefreely & boldly told that he cannot do anything about it. Is this the helpline to be dealt with ? Need immediate step against this or else let PUREIT- HINDUSTAN UNILEVER declare the customers have to depend on the dealers/ customer service persons mercy. From Subhashish Sinha. ( Durgapur Area ). [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 92 3050 0500 [PureIt]
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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Greetings from Pureit.
This is in response to your mail regarding the Germ Kill Kit (GKK) Order.
We would like to thank you once again for taking the time and effort to reach us.
We would once again apologies for the inconvenience caused to you.
Our Service personnel had visited your place and replaced the Germ Kill Kit (GKK), trust the replacement has been done upto your satisfaction.
We would also request you to confirm us regarding the resolution of your concern.
You are most welcome to write back to us @ pureit.[protected]@unilever.com or call up the helpline @[protected] or[protected] for further queries.
Rest assured of continued support always.
Regards
Pureit Team