[Resolved] PureIT Water Purifier — Gap between two pots

getmukesh

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra

I am Mukesh More, Mobile: [protected]. We have purchase PureIt on Feb 2010, but we have seen one problem in PureIt water Purifer, There is gap between top and bottom Pots. because that gap between the two pot, some dust particles goes inside into purified water (into bottom Pot). So we have no use of purified water. Your purfier functioning well, but when dust particles are mixed into purified water,

We have already put 4-5 complaints at your call center about this, but we dont have any response from your support team. They just suggest me fool answers. Please look into this problem.

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Complaint marked as Resolved

Verified Support

Jun 22, 2010

PureIT / Hindustan Unilever Customer Care's response Dear Mr.mukesh,

This is in continuation to our conversation and the concerns mentioned in your blog dated 15th Jun 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you

Our Service personnel had visited you on 17th Jun 2010 and had resolved your concern & trust the action taken had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team