[Resolved]  PVR Cinemas — Non-refund of money by PVR Cinemas

Address:

Central Delhi, Delhi

I booked three (3) tickets on June 1, 2011 for the film “ready” for Sunday, June 5th show at 1:05 p.m at PVR Rivoli. When I was trying to make payment through net banking, time was over and payment process was not complete. Then a message appeared on screen saying that your payment time is out and if money has been deducted, it will be refunded. Money (Rs. 735) was deducted from my account (cheque/Ref. No. Was[protected], narration-cca11fbzw291-Avenues India Ltd), but tickets were not booked in the first time. Then I tried again and booked three tickets successfully with payment being complete this time (cheque/Ref. No. Was[protected], narration-cca11fbzw491-Avenues India Ltd).
The money that was deducted has not been refunded to my account yet. I sent three mails to [protected]@pvrcinemas.com describing the issue. But till date there has been no reply from them. Also there is no contact no. given at the website. This issue needs to be seriously addressed.