PVR — Gift Card - Balance Deducted - No Booking

Address:Central Delhi, Delhi

Hi,

I got a PVR gift card from my employer and I tried to book 2 movie tickets at http://www.pvrcinemas.com. The balance of Rs 500 was deducted from my gift card and there was a message 'BOOKING FAILURE'. I made this transaction on 30-May-2013 (as I remember).

The total amount to be paid was around Rs 577 out of which Rs 500 was adjusted with the Gift Card and remaining balance of Rs 77 had to be paid for which I selected Credit Card. I made the payment at the payment gateway and when the response came back to PVR site there was a message 'BOOKING FAILURE' instead of confirmed tickets.

I also dropped a mail at [protected]@pvrcinames.com and and got the reply after 6 days asking for the gift card number. I replied with my gift card number and since then 7 days are passed and no reply as of now.

This happened with my several colleagues and they are also struggling with these sick people. I am not going to use this horse website ever again and never to go to PVR.

Please help me getting my money back.

Thanks.
Ravi.
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