Rail Ticket Online — Balance not refunded for RBR9587582

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear sir,
This complaint is against "RAIL TICKET ONLINE".I booked a ticket on 27th march'10.The balance is not refunded till date.In spite of mailing them continuously and phoning them, nothing fruitful has happened.Neither the company seems to be very interested in replying my mails.Customer care makes fool out of people.Please do not book tickets from this site.The customer service is excessively poor.They have a complicated process for this kind of problems eg.they ask for bank statements' copy which is very risky indeed.
The RBR no is RBR9587582
Amount of balance: Rs.831.

I am tired of asking for my balance to be refunded.The poor sevices,bad customer respose..I dn't knw how these companies manage to survive in the market.
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