[Resolved]  Railway — humiliated by TC and refund amount of Ticket

Address:Singrauli, Madhya Pradesh

Sir/Madam,
I am Rajlaxmi Singh. My Mother & Brother (Shivkumari Devi & Arvind Kumar Singh) My brother was going for treatment in CMC Vellore. They return from their. They
was travelling From Chennai To Itarsi on 21st Dec in Coimbatore Jaipur express train No 12969. ticket was in First AC. Status WL1/WL2. Actually they lost her ticket and complaint in railway department about it.

Main Issues is that on that jurney TC named Unknow told my Mother and brother to go to general boogie . He humiliated them & spoke very arrogantly with
them and when they tried to clear the matter TC started arguing with them and
demanded Rs.2000 from them.

My mother need to reach Itarsi any cost because next onward train from Itarsi to Jabalpur (Amarkantak 12854) and Jabalpur to Singrauli (Shaktipunj 11447)was continuously. And Due to mis behavior of TC my mother and Orthoritise patient brother suffering in cold night of that journey. Then one passenger of that train who have seen all this drama than he have extra two ticket (because of absence of his family member) they offer to my mother.
This is also a crime but due to that situation they accept the ticket with full payment of amount. They come to Itarsi/Jabalpur/Singrauli and complain at all this station for refund amount of that journey. But they not take any initiative step. They want original ticket. But Lucky with in month of journey one person handover our ticket when he find. Then again my father go to Singrauli station on 16th January and request refund amount. But he return with hopeless nobody give proper reply. And finally we lost 7000/- and our mother respect & problem suffer by my suffering brother who go for his better treatment which was cost it was uncountable

I incurred a great loss of money and time and mental stress and health .I request you to take serious legal action
against the TC and the Railway Department and make tell them to make arrangements
for my Compensation for humiliating my family
I request you to kindly take this matter seriously and help me out as soon as possible.

My train details are:
Train Name-Coimbatore Jaipur Express 12969
PNR No.-[protected]
Train No[protected]
Date of reservation-18th Nov-2012
Date of Journey- 21th Dec-2012
Passanger name-Smt Shiv Kumari Devi & Arvind Kumar Singh

(Note:- Reservation had be taken by onward potion from Chennai to Singrauli. In which three ticket have done. they mis only a single ticket which was Chennai to Itarsi another ticket from Itarsi to Jabalpur and Jabalpur to singrauli they have. )

Thanking You,
Ms. Rajlaxmi Singh
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Arvind — Reprint Ticket

I lost my SETC bus tickets with my purse. I know the date of journey,time of journey,seat number,bus timings and having the identity proof. I asked for reprint of ticket. The person who is booking the ticket searched for PNR number which he not able to found. And only one ticket was booked which is my ticket only.

But he said like without PNR number we can cancel or reprint the ticket. I lost nearly 800 rupees and too an fro tickets which cost around 760 rupees. Can anyone help me to get the PNR number.
Sir/Madam,
I am Rajlaxmi Singh. My Mother & Brother (Shivkumari Devi & Arvind Kumar Singh) My brother was going for treatment in CMC Vellore. They return from their. They
was travelling From Chennai To Itarsi on 21st Dec in Coimbatore Jaipur express train No 12969. ticket was in First AC. Status WL1/WL2. Actually they lost her ticket and complaint in railway department about it.

Main Issues is that on that jurney TC named Unknow told my Mother and brother to go to general boogie . He humiliated them & spoke very arrogantly with
them and when they tried to clear the matter TC started arguing with them and
demanded Rs.2000 from them.

My mother need to reach Itarsi any cost because next onward train from Itarsi to Jabalpur (Amarkantak 12854) and Jabalpur to Singrauli (Shaktipunj 11447)was continuously. And Due to mis behavior of TC my mother and Orthoritise patient brother suffering in cold night of that journey. Then one passenger of that train who have seen all this drama than he have extra two ticket (because of absence of his family member) they offer to my mother.
This is also a crime but due to that situation they accept the ticket with full payment of amount. They come to Itarsi/Jabalpur/Singrauli and complain at all this station for refund amount of that journey. But they not take any initiative step. They want original ticket. But Lucky with in month of journey one person handover our ticket when he find. Then again my father go to Singrauli station on 16th January and request refund amount. But he return with hopeless nobody give proper reply. And finally we lost 7000/- and our mother respect & problem suffer by my suffering brother who go for his better treatment which was cost it was uncountable

I incurred a great loss of money and time and mental stress and health .I request you to take serious legal action
against the TC and the Railway Department and make tell them to make arrangements
for my Compensation for humiliating my family
I request you to kindly take this matter seriously and help me out as soon as possible.

My train details are:
Train Name-Coimbatore Jaipur Express 12969
PNR No.-[protected]
Train No[protected]
Date of reservation-18th Nov-2012
Date of Journey- 21th Dec-2012
Passanger name-Smt Shiv Kumari Devi & Arvind Kumar Singh

(Note:- Reservation had be taken by onward potion from Chennai to Singrauli. In which three ticket have done. they mis only a single ticket which was Chennai to Itarsi another ticket from Itarsi to Jabalpur and Jabalpur to singrauli they have. )

Thanking You,
Ms. Rajlaxmi Singh

Plz file online rail complaints on RAILWAY site:

http://customercare.indianrailways.gov.in/criscm/common/complaint_registration.s...

copy & past

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information