[Resolved]  Railways — non refund - against cancellation of train

Address:Warangal, Andhra Pradesh

Date:[protected]
Warangal, AP.

Dea Sir,
e-Reservation was done to travel from Mumbai CST to SainagarSiridi by Jansatabdi Spl. Exp. Train No.0137 on[protected]. (for 6 persons amounting Rs.672/- ). PNR No.[protected], Transaction ID.[protected]

On[protected] I reached the CST station with my family members for the above train. The Rly.Enquiry persons are informed that the above train was cancelled. I suffered a lot to travel another train for reaching the destination.

The next day I informed to my travel agent to put the tickets for cancellation. In reply he told that when he attempt to cancellation the message was displayed that "Journey already completed".

As the train was cancelled by the Rly.authorities before my journey but the msg.was shown that journey alrady complted, how it is possible.

Hence i request you to kindly look into the matter and arrange to refund the amount (Rs.672/-)into my agent a/c.at the earliest.

Thanking you,
Yours faithfully,
P.Veeraswamy.
Bhupalpally,Warangal Dist, AP.
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Aug 13, 2020
Complaint marked as Resolved 
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