Rainbow Hospital — Rude behaviour and lack of punctuality

Address:Hyderabad, Andhra Pradesh

im visiting this hsptl since 6 yrs as my son was admited tested dengue.it was gud before 2 years when it was in old building,now its situation is miserable.specially dr farhan shaik is very rude n his

behaviour is pathetic, one week b4 i visited him,i took apntment bt he was late for more than one hour,so i registered complaint which i think the receptionist has shown him,when we entered inside he was very angry and rude to us,we were shocked by his behaviour,he was behaving like a govt hsptl dr.so he recomended two test for my son,as i had no time in the mrng i went to madhapur rainbow hsptl to show the report aftr three days.receptionist took my reports inside bt dr,even nt bothered to cal in and sugest sumthng he just told to receptionist to show to dr.harish.he might have caled me in and spoken wats is the prblm why he is refering to dr.harish,i was very disapointed by his behavious and decided nt to visit him anymore.i request dr,kancharla to luk into this mater and take it seriously in the interest of hosptl and its services.if this wil continue for sum time then i dont have any doubts that no body wil prefer to cum to this hsptl if dr.like faran shaik are there.i think that receptionist didnt submit my registered complaint to the administration officer.
dinesh chauhan
[protected]
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This is worst worst hospitals, Not only kinds parents will also become sick if any choose this 420 cheating rainbow hospital.

Be carefull
Hi All,

Yes, Rainbow hospital is one of the worst hospitals in Hyderabad. They are not there to treat the kids/infants, but suck their blood and suck money from parents. My daughter is of 1.5 Months old, we took her to this hospital as my baby was fully upset by continuous watery stools. That bloody FucXXXX doctor asked us to pay 12K first get the baby admit. they kept us in hospital for a week and charged 36, 000/-. Bu just after a 3 days my cute daughter started stools as before. We took to new hospital call her to other hospital there the Dr. was very nice. He just cured the baby with vary care. Now she is very well.


I request you all the parents.. please do not go to RAINBOW HOSPITAL for any reasons.



Thanks
Muralidhar
Rainbow is an one of the worst hospitals.
There are running just a money making business.
All doctors wont care their about patients.
They all are money suckers.
Please stay away from them, i[censored] don't want to waste your money and time.
I am going to Rainbow since last 1 year for infertility problem. Every month (every appointment in fact) doctor is keep on hoaxing us.
Now I have decided to go for consultation with some other doctor.
Hi, My name is Chandrashekar S from Hyderabad. My case was different at Rainbow Hospital, Vikrampuri Colony, Secunderabad. When I took my son on Dec-13-2014, the front office executive behaved rudely with us and made us to wait for more than 1 hour. When I raised the issue with the Manager Mr. Vikram, he was so rude that he clearly stated that they were discriminating and harassing us. Also, he stated that in case we need to go to that hospital, we need to be SICK on a day when there is no CROWD as they take care of the VIP's first, as if it is a TEMPLE and that we don't pay the consulting fee. Also, he stated that I can go ahead and lodge a complaint against him and the management if required with the Police, Consumer Court etc. and NO ACTION can be taken against him or his management, as he said that Rainbow Hospital Management has the influence to take care of these discrimination and harassment as they do it always for regular patients, i.e., who are not VIPs. He denied me to even lodge a complaint in the complaint/ feedback form and was rude in his behavior.

The sad part is that when I sent this complaint to [protected]@rainbowhospitals.in (which according to their website also is the email to the MD), bounced which means that even their contact details' (email id) is wrong. This I feel is like cheating by this hospital by providing wrong contact email address so that they can escape by saying that they didn't receive any complaint from me.

I felt that this hospital definitely is a threat to me and my son as they accepted discriminating and harassing us.

Thanks and regards,
Chandrashekar S
Voice: +[protected]
[protected]@gmail.com
It is really helpful. I should also away from this hospital. This hospital is worst than govthosital
Hi,

I had some mixed kind of experience with Rainbow. I was seeing Dr. Chaitanya Cheeti for regular checkups of my pregnant wife. The case was little complex. Baby was underweight in starting. But Dr. Chaitanya dealt it with such diligently that she was able to manage a normal delivery. She waited for normal delivery and didn't show any hurry for a cesarean delivery. I am extremely satisfied with her care, competency and intentions. Everything went well and my wife and son both were quite well.

Coming to the dark side of my experience with Rainbow; after 2.5 months, we went to Rainbow for monthly vaccination and visited to Dr. Pallavi. We told her about the dilute motion since last 1 week. She diagnosed the kid having an enlarged lever and suggested for ultrasound. Next day ultrasound was performed and report was perfectly fine. Even the pathology doctor performing ultrasound told us that everything is okay but after seeing the ultrasound report Dr. Pallavi still suggested so many blood tests stating the same thing "I want to know the reason for enlarged lever" while in ultrasound report, lever was of normal size. While taking the blood sample, we both were asked to go outside of the room and God knows what were they doing inside for 10 minutes. My kid was crying very loudly continuously and when I tried to open the door, it was locked from inside. After 10 minutes, they collected the blood sample and opened the door. Ultimately blood tests' results were not normal and doctor called me again the next day. My son was doing perfectly well but she was telling so many problems and suggesting so many other tests just for filling their pockets and perhaps for completing her monthly testing target. I didn't go there again as I didn't have trust on the fake reports of testings. It was an unnecessarily wastage of my son's blood as well as of my money.
So I'd never suggest anybody to get one's child treated in Rainbow. It is good only for delivery purpose.

Thanks,
Vaibhav
The worst hospital in hyderbad. When my wife was suffering from fever & admitted in the hospital
For one day. They charged me 20k by doing all unnecessary tests like (Lever test/kidney test/abdominal test.. Etc) and
Even not allowed to process me cashless insurance. Plz.. Plz.. Don't consider this as a hospital.
Dr chaitanya cheeti was treating me upto 6 months everything was good but suddenly bp increased for that they have done so many tests but for that remedy not suggested meanwhile baby heartbeat stopped in stomach. The coolest doctor has given very good suggestion that nature has taken its own decision.but after the delivery i suffered with chest pain. Like a software guy she suggested as per gynecology everything is clear, but you may have heart problem gas problem or kidney problem for that you need to go specific doctors, don't come here we cant do anything they said. But i effected with preeclampsia. Due to that fluid formed in lungs because of that i faced severe chest pain which i was not able to take breath, she doesn't know this thing. They treated me very badly in pain also. I never ever thought of experiencing this kind of hell in hospital, not having minimum respect to the fellings of others

Kp
I too agree with all of you.My one year child suffered with fever and consulted RAINBOW hospital.They examined all and forced us to admit in the hospital.They took below advantages once I confirmed that I have a Insurance.

1. You have a Insurance and go with special room even though we have asked for sharing.
2. The amount charged for 4 days is 39K and I have shocked after seeing the bill against Insurance.(Doctor consultation 14K for 4 days and he spent 1min for whole day with patient.For the remaining medication they have charged double amount.They have asked us to consult one more doctor within the same hospital and he charged Rs 1000 for one visit.Normally it will be Rs 500.
3.Coming into Non Insurance amount.Apart from Insurance they have charged Rs 7000 additionally.Which includes Room taxes, other charges, File charges, Insurance charges.Already, these charges are included in the Insurance amount but they had come up with Taxes which is very funny.
4.They discharged with 2 days injunctions and for doing Injection also they have charged additionally Rs 360/day (Only for giving Injection).
5. We went to Hospital again with reports and for reviewing reports they forced me to pay consultation.For Normal consultation there will be one week time for review but here it is not applicable which is very strange.

My questions:

1. Why Insurance companies are encouraging with these false bills?
2. If a normal person keeps fake/wrong bills there will be action but why not on this hospital?
3. Why no action has not been taken after these many complaints against to this hospital?

Also, going to write a mail to Insurance companies about this false statements.

As a educated people, we shouldn't encourage this type of corporate beggars.Normal beggars proudly beg for food/other but these kind of beggars will suck the blood of poor/middle people.

Frankly speaking there are other best hospitals for kids and don't encourage this hospital.Only fundamental of this hospital is taking the advantage of the people.
The experience they have shared above is absolutely correct. I could say Rainbow Hospital is more than worst, They are completely money minded

We have spent so much money for 1 week (after delivery) in other hospital finally we have consulted rainbow after discharge from the other hospital.

we just wanted to take the second opinion because baby was not active. They have started sucking the blood & money, They have admitted immediately (using some typical medical terminology) saying there is something abnormal in brain and started charging 15-20k per day for 4-5 days but actually they are just feeding milk for 1 week old baby. There is no treatment going inside just an observation and they have suggested for more than 4-5 tests which was already done in other hospitals. The reasons for being 4-5 days in hospital
1. Severe fever
2. Suggested for 4-5 tests and 1 test is pending.(observation)
3. Chief doctor is not availabe to review the tests(observation)
4. Cheif doctor says there is some problem in brain will go for advanced tests and referred other branch of rainbow to understand the existing reports and suggested 3 more tests (observation).
5. Now baby is growing weight because of our observation. We will in couple of days.

Ram Prasad
RAINBOW HOSPITAL is the worst hospital . The receptionist by name mounika had made us wait for 2 hrs when I had taken my toddler . even when our turn was around, she sent somebody to visit dr. Venkatlakshmi.
I met dr. Nitin milind shah intead . Being an Nri and doctor, I felt so insulted and the behavior of her was so rude .
she was forcing us to sign paper for not visiting dr.venkat Lakshmi . she did not even apologise and she was so impolite and lying to me the whole time . she is such a senseless rude arrogant front office women who did not even wear a proper dress code. I don't even think she gave me her name correctly. such a disgusting pathetic management .inspite of me checking the register, she refused her mistake . the lady in front of me also reminded me my turn . people cut me in line and she deliberately sent everyone who came late before me. she had given me emotional trauma . I hope they suspend her
Hope more & more people of Hyderabad will read these unfortunate experiences described in this page and will stop going to the new rainbow hospital at Banjara Hills. Basically they have made money and have developed attitude and arrogance.

For record in their website the feedback link is not working.

I had been to Rainbow Hospital this morning to show my kids to Dr. Aparna Reddy, perhaps she does not realize that people who visit her are also educated. She was rude & arrogant and had no interest whatsoever to listen to the parents. In addition to showing complete lack of respect to visitors, she was passing remarks uncalled for and was jumping to conclusions, while we were narrating the patient condition.

I have been going to Rainbow for almost 15 years by now, and this doctor was a completely different person when the hospital was in the old building at Road No.10.

My advise to this doctor and all other doctors at this hospital who have forgotten all mannerisms:

1. Respect the parents, especially those who have raised their kids for more than 15 years by now.

2. Nobody is a bigger fool than that doctor who thinks, he / she knows everything.

3. Your knowledge & experience remains limited to an individual no matter what.

4. Get trained in soft skills, you badly need that.

5. You are not a gift to this world, but just a service provider who prefers to get paid in advance as you are not sure whether you are capable of providing the right solution.

6. Always remember that you are not doing any favour to anybody by doing your work. Rather the institution and the society has given you an opportunity to serve.

Regards
S Rath
Hello,
Yesterday, I was admitted the my 4 months old child, they given bed in emergency ward, nurse written prescription n we bought same medicine, some medicine used by nurse for child and
Some medicine stolen by nurse return in pharmacy and asked to her, why were you taking that medicine, she old that she will be used other children medicine and the
behavior of the nurse's are not good,
Dr Koteshwari ganta from Lb nagar branch Hyderabad is big Cheater, she is completely commercial .

She dnt even care of patients. The most unprofessional doctor.

She force the patients to pre term delivery without any complications and then place the new born babies in NICU for reason.

The new born baby will not have any insurance . So for 2-3 days they will charge for 2-3lakhs amount for babies.

Most dangerous hospital.
Dr koteshwari ganta from Lb nagar branch

Most dangerous doctor. Never trust her
Greetings of the day!
This is regarding my experience with Dr farhan Shaikh for my child. Due to some unforseen issues, & being skeptical about hospital visits due to corona breakout we postponed the 15, 18, 24 months vaccines as they were just boosters, for my child, as suggested by my brother in law who s a govt pediatrician. This whole thing gave Dr farhan a wrong picture about my parenting.
Without even asking my child s scheduel, his habits, he came up with very harsh comments. He s very anti feminist & very quickly comes up to conclusion. He was trying to gang up with my husband in regard of breast feeding my child, as if its a delightful thing a mother wants to do. It takes up hell lot from you in just one feed.
Coming up in a burkha & beard gives such a wrong impression that you cant bully a woman in front of her husband thinking it a good thing, & would impress her husband s liking towards the doctor.
Well why will that happen. My husband also disliked his behaviour about giving personal comments.
My child was crying and I was trying to calm him down, while my husband was obediently listening to him. I dont know what annoyed him that he got up & started walking away. My husband literally pleaded him to come back on his seat & give his valueble feedback, which we think was very unprofessional on his part.
He should be glad that we still well behaved in front of such an arrogant, educated brut!.
My husband is from IIIT & I am NIT graduate.
Just because we were in burkha & beard. He came up with some abnoxious judgements about our parenting etc, which I dont want to mention.
Im saddened to write this all.
Thank you.
On 05.06.2021 I had visited this rainbow children's hospital, beside Park Hayath hotel, Banzara hills. I had taken the appointment if Dr. Venkata Laxmi to look for my child's health. After my billing is completed..the executive in billing counter told me to contact reception table-02... I did the same...at reception table -02 a young lady is taking filels from the patients.I went to her and gave her my bill and other papers ..she asked me about our previous file... I said to her it is not available..she said to me the file is compulsory..I said to her the file is not with me ..she said to the doctor will not take these papers without file .I said to her if file is mandatory, give me a new file ..J will pay charges for that..then she immediately she changed the topic and told me that I can give 10 files if you want ... But sha wants my previous file...but I said the previous file is don't know why she insisted on that ..and she is behaving in egoistic behaviour...I request the rainbow hospital people to not to encourage such rude behavior people in their who can not politely and with rude behavior...

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    Hyderabad
    Andhra Pradesh
    India
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