[Resolved]  Rajdhani Express — poor standards of rajdhani express

Address:

Bangalore, Karnataka

SIR
Since my childhood i have heard that rajdhani express is pride of nation but on 27th march in h,nizzamuddin bangalore rajdhani no. 2430 was the worst experince of my life in train journey.
these are my few complaints against indian railways,

1. Behaviour of catering staff was pathetic, they behave rudely and some time use abusive language on asking for extra meal.

2. Quality n quantity of food served in rajdhani exp. was very poor, unhygienic, not up to standards . Food given in all 3 meals was so less in quantity that passenger have to starve in journey or buy food from the station vendors.

3. only 1 news paper was given between 4 passengers of A2 31,32,33,34.

4. On asking for mineral water bottle the catering staff have shows the railway policy that only 1 bottle water is authorized for 20 hrs journey and total 2 bottles of water was given for journey of
36 hrs from delhi to bangalore, for extra bottle of water u have tro pay 12 rupees per bottle

IF A PASSENGER HAVE TO PAY FOR WATER IN RAJDHANI EXPERSS, THEN WHY SHOULD WE BOOK TICKET IN RAJDHANI.

according to medical book of harrison '' MINIMUM REQUIREMENT OF WATER FOR A ADULT HUMANE BODY IS 3 LITRES, AND IN RAJDHANI EXP. ONLY 1 LTR WATER IS GIVEN IN 20 HRS,
WHICH CAN GIVE RISE TO POTENTIALLY LETHAL MEDICAL CONDITION -- DEHYDRATION, HYPOVOLEMIA AND PASSENGER MAY COLLAPSE DURING SUMMER.''
IS IT MEDICALLY AND MORALLY RIGHT ?

RAJDHANI EXPRESS IS PRIDE OF NATION BUT BECAUSE OF SERVICES PROVIDED IN IT MAKE US ASHAMED OF CALLING IT AS PRIDE OF NATION.

SO ITS MY HUMBLE REQUEST TO INDIAN RAILWAYS TO PLEASE UPGRADE THE STANDARDS OF RAJDHANI EXPRESS.

aqll these complaints are logged in complaint register with train suprindentant so please take appropriate action

passenger name -- shailendra singh
train noi.-- 2430
date of journey -- 26 march 10
name of train -- h nizzamudin bangalore rajdhani
pnr no,.[protected]