[Resolved]  Raksha Tpa — Requesting indoor case papers Many times

Address:Surat, Gujarat

They are requesting indoor case papers from us. We have submitted original case papers and also sent photocopies many times.....

But all the times they are saying the same thing:

With reference claim <Policy no > we request you to provide the below documents to process the claim further.

1)Kindly provide the complete set of indoor case papers with history admission sheet with detail operative notes.

Regards,
CRCM Cell


I also mail all the necessary documents to them but still they requesting the same. So please help me for the same.

Thanks
Regards
Haresh Bhojani
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

send them the proof of your earlier letters by which you have send them the documents.
approach their Regional Office Grievance Cell.

Any claim not settleled within 30 days from the date of submitting all the papers shows defficiency in service and can be taken up as a complaint against insurance co.

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