[Resolved]  Recharge It Now — recharge not done money deducted twice

Address:Ghaziabad, Uttar Pradesh

My self saurabh shukla . I have tried to recharge of 699 on my mobile [protected] on 3rd jan. recharge was not done but my amount have been deducted . I have tried two times and in both attempts deduction has been . when I have gone refund policy of this site method was there but after going to right method it was not working . they are not accepting my complaint .it was too irritating. My details are here
Txn Date Value Date Description Ref No./Cheque No. Debit Cred
03-Jan-13 03-Jan-13 TO TRANSFER-INB CCavenue Bills-
CCA13AGZI153IGF1605950
TRANSFER TO [protected]
AVENUES INDIA PRIVATE 699
03-Jan-13 03-Jan-13 TO TRANSFER-INB CCavenue Bills--
CCA13AGZI787IGF1615956
TRANSFER TO [protected]
AVENUES INDIA PRIVATE 699
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Aug 13, 2020
Complaint marked as Resolved 
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Recharge It Now — recharge not done...amount deducted

i akshay kumar dhiman had recharged my airtel DTH connection of rs.500 from recharge it now on 30th december. Same amount has been deducted from my bank account but recharge not done.
contact no.[protected]

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