Recharge It Now — Transaction successful No recharge

Address:

North East Delhi, Delhi

I was recharging my mobile number through Recharge it now( username : - [protected]@gmail.com). While Recharge , Online payment was completed and after that .
Error message"An error has been occurred".

After that when i checked my bank account , amount has been transferred to your account but no recharge.
For your reference:-
"24 Aug 2012 CCA12HMLQ637-Avenues India Ltd[protected]"
Amount deducted : 250
Connection : IDEA
Mobile number : [protected]
Bank : HDFC(Gurgaon)
email Id : er.[protected]@gmail.com

Resolve it as soon as possible. Either recharge my mobile number or revert the transaction.

You can contact me([protected]) if any query .

Find attached screenshot of bank account statement.