Amount deducted but BIG TV a/c not credited
I have recharged my BIG TV a/c 200853853953 on 19.02.2012 through a website Rechargeit now.com. The transaction went successfully, amount got debited but my BIG TV account is still not credited with that money.
I have raised complaint/ticket in their website atleast 10 times. But till date niether they call me nor mail me about the problem. This website does not have contact number displayed and hence we cannot speak to them.
Is there any means for me to claim this amount.