[Resolved]  RechargeItNow.com, Cc Avenue — Payment Refunded but not Credited to my Bank Account

Address:

West Bengal

Rechargeitnow.com,CCAVENUE-Payment Refunded for recharge failure amount not credited to bank A/C

I made payment of Rs.20 for third party merchant site www.rechargeitnow.com from my ICICI AC NO.[protected] on 06/04/2011 using CCAvenue recharging for bsnl no.[protected].Recharge failed due to some technical problem.

This is response from rechargeitnow.com - "This is to inform you that the refund for your transaction (Order Id - R[protected], Amount - Rs. 20) has been processed from our end on date[protected] and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank".

It has been nearly two month ,the amount had not yet been refunded to my bank account.My problem is not yet solved.

Please take necessary action.
I had already made complain to ICICI bank.No response from them.They are ignoring it.