[Resolved]  RechargeItNow.com — payment done while recharge not done

Address:North 24 Parganas, West Bengal

Hi,

I had done a recharge on 13th march,2013 for my mobile phone online via rechargeitnow.com. After my transaction i was diverted to a page showing that my transaction was successful . I checked my bank account balance and saw an amount of 110 INR has been deducted but didn't receive the balance nor a message from them.
I waited for 2 hours and checked my balance but still the recharge was not done.i filed a complaint on the website itself and the complaint was registered successfully.As written in their norms, i waited for 7 working days but didn't receive a mail or a call from them.Neither did i get a recharge for the designated amount.Nor did they refund my money.I escalated the issue after that and waited for 2 more days as given in the website but it was of no use.Still i didn't receive a mail or message or recharge from them.My account was still showing the debited amount.I escalated again after 2 working days but it was of no use.please help.

Details :

Track Id:[protected]
Name: Subhankar Sinha
Email: [protected]@rediffmail.com
operator BSNL
circle West Bengal & Andaman Nicobar
purchased value (mrp) 110
date [protected]:55 AM
order id R[protected]
transaction id 90889646

thanks,
Subhankar Sinha
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Rechargeitnow — NO recharge done

Hi.. I have recharged from my SBI net banking and i got a confirmation that my recharge has been successful. But till now no recharge has been done on my mobile. My num is [protected]. and transaction id 2411795..
What can i do in this case?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RechargeItNow
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    303
    Pending
    0
    Resolved
    157
    RechargeItNow Phone
    +91 124 257 8200
    RechargeItNow Address
    II Floor, 4654/21, Daryaganj, New Delhi, Delhi, India - 110002
    View all RechargeItNow contact information