[Resolved]  Redbus — Company demanding extra payment

Dear Sir,

Kindly note that I have done the booking online for my trip and made the payments as per the rates shown on the website of the company through my credit card, after repetitive follow up I got a call from Pune office of Red bus saying that I need to pay Rs.100 extra per ticket as there rates have got revised (although the same was not updated on their website ) else the tickets will not be confirmed and the refund of the same will be done through cash coupons which can be adjusted only against thier tickets in future .

Request your help as I feel cheated and have faced lot of inconvenience as my money got blocked and lost my precious time as well wherein the case is still hanging in air.
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Aug 14, 2020
Complaint marked as Resolved 
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