[Resolved]  Redbus — commission agent of pvt.buses and 3rd grade of buses

Address:

Jaipur, Rajasthan

Third grade of buses in which no passener goes but online tickets can be sold even charged 57% more in bus fare because you have already paid the amount and it is the time of departure of the bus and you have no option in your hand except either leave the bus & fight against the Redbus.in or go your own way ?
Today my wife had to go to Indore from Jaipur, she checked the status via Redbus.in where she saw that she could get the bus at 7:00 pm today and she saw the images of the bus shown inthe website which were very clean and seats were looking very comfortable like a new bus and finally she booked a ticket and she was given the bus no.as RJ3 0150 finally we got the bus at some pickup point on the way and for that we had to wait for 45 minutes from the scheduled time, as we entered the bus I saw that the bus was completely dumped with all 3rd grade of seats and sleepers with full dirt inside, all garbage here and there inside, a complete waste of money and it was not at all comfortable in any manner to any pssenger inside, it was a very old bus which we can say that it was an OLD TRUNCK.
I have talked to my wife several times on her way just now and she is very sad and very very uncomfortable in the bus with very bad seats and sleepers, it is a very big cheating with the passengers who think that redbus services are reliable, even I contacted the telephone numbers and complaint that why you booked my ticket in such a worst bus when you have charged premium amount and he replied that the fare is Rs.350 per sleeper where redbus has charged Rs.550 from my wife, Redbus has cheated us by showing wrong pictures of the bus from outside and inside and charged extra amount which is not the correct fare and Redbus has earned a handsome commission on just 547 kms. Of journey.
I advise all who uses internet services that be careful “ EVERYTHING WHICH GLITTERS IS NOT GOLD “ check yourself and don’t trust anything on net and specially on Redbus which is just an online commission agent .