I HAD PLACED ONLINE ORDER ON REDIFF SHOPPING FOR A BATTERY OPERATED PLASTIC SEALER. UPON RECEIVING THE SAME AFTER PAYING FULL CASH FOR THE PRODUCT, IN ADDITON TO COURIER CHARGES ETC., WHEN I OPENED THE PACKAGE, I WAS SURPRISED TO SEE AN OLD SCRATCHED PRODUCT WHICH DOES NOT WORK EVEN. THEREAFTER I HAVE BEEN SENDING FEEDBACK TO REDIFF INDIA BUT THERE IS NO RESPONSE. IS IT A WELL ORGANISED FRAUD IN ONLINE SHOPPING BUSINESS ? THE MERCHANT ONE OJAS ENTERPRISES IS NOT EVEN RELYING ON PHONES.