Rediff Online Shopping - Cheating by Rediff online-shopping
prasi25 on Jun 23, 2011
I purchased 3 In 1 Slimming Belt With Butterfly Massager order number # 6451151. Butterfly Massager was not in the working condition and was not working. so as per the online shopping policy The returned this product for a replacement.
As per their advice I sent this to vendor they asked to sent thru DTDC courier tracking number B72436651.
And I sent this information to rediff as requested.
I still have not received the replacement product so far,I have sent several emails to their customer support , but non were replied so far.
I also called their customer care more then 5 times but poor and worst response .No body seemed to answer the query few times they disconnected my call and no proper solution or update was provided .
I was cheated by rediff online with non-working condition product.
I went thru a lot mental harassment by their customer support and by rediff itself. Till now I did not receive the replacement product nor any response from rediff.
I endup spending rs 300 just for talking to their customer care, and I have spent rs 80 for sending the fault product back thru DTDC courier.
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Company: Rediff Online Shopping
Category: Online Shopping
Rediff Online Shopping - Not reverting back on defective product...after again and again lodging complaint to customer care.
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