[Resolved] Redington India limited/ Blackberry — Denial of serving warranty by giving fake report. | |||
Dear Concerned person I have purchased a Blackberry mobile 8350 dated 16.06.2010 IMEI No: [protected] from Mobile store against the invoice no: 61059. According to warranty contract, this handset is still under warranty. On date 3rd december, this phone's display occured some problem and i deposited the same on 9th december 2010 to Redington India Limited Okhla. After few days they said that this phone had water seapage problem and it cannot be repaired niether under service contract or on paid expenses. I tried and talked so many peaple in Redington like Mr Rohit Bali (Team Leader), Mr Deepak and they all are in denial mood. Now pls suggest me how i can rely on a company of such a good name and denying the services they have promised at time of purchase. Need justice on the same. Mithilesh Kumar [protected] [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
You wont believe it, i had handed over my phone on the exact same day as you. These guys are such cheats ! Have you got your phone back ?
I am Inderbir singh.
IMEI : 357239.03.406359.7
Model no. curve 8900
I am very much disappointed after visiting blackberry service centre located in Novelty Plaza, First Floor, Opp.Park Plaza Hotel, Ferozepur Road, Ludhiana - 141001 Punjab, India
When i approached there i waited for almost 30 minutes before i could meet a representative who was least bothered.
After i told my problem they took about 20 minutes to analyze the problem.
Instead of repairing my phone right away they asked me to wait for 12-15 days as they have to send my phone to another place in order to get it repaired.
Now what does this means I have to be without my phone just because of such a minor problem.
PROBLEM IS - No Sound in Head Phones
They should have atleast a single engineer who can fix the problem right away.
Please do the needful.
Contact me at [protected]@yahoo.com
IMEI : 357239.03.406359.7
Model no. curve 8900
I am very much disappointed after visiting blackberry service centre located in Novelty Plaza, First Floor, Opp.Park Plaza Hotel, Ferozepur Road, Ludhiana - 141001 Punjab, India
When i approached there i waited for almost 30 minutes before i could meet a representative who was least bothered.
After i told my problem they took about 20 minutes to analyze the problem.
Instead of repairing my phone right away they asked me to wait for 12-15 days as they have to send my phone to another place in order to get it repaired.
Now what does this means I have to be without my phone just because of such a minor problem.
PROBLEM IS - No Sound in Head Phones
They should have atleast a single engineer who can fix the problem right away.
Please do the needful.
Contact me at [protected]@yahoo.com
This is Ajoy kumar barman from kolkata.i bought a blackberry 8520 curve(IMEI NUM-[protected]) handset on feb 2010 from mobile store.i found on 31st december that display was not coming i my hand set.As you know there is no repearing centre in kolkata.i submitted my handset to Redington Service Telecom garia kolkata.now they are saying that there are liquid damage in my handset.but when i had submitted the handset to them, there was no liquid damage.can u please justify me that how it got damaged.it may be damaged by courier person also or the delivary person also.
Now Redington guys are asking me to take a new handset instead of that.Actually its really impossible to take a new hand set again because my handset is in the warrenty period.i am not going to pay anything as the handset is in the warrenty period.otherwise i will just submit the handset to you and you refund me the moneyback.
Now Redington guys are asking me to take a new handset instead of that.Actually its really impossible to take a new hand set again because my handset is in the warrenty period.i am not going to pay anything as the handset is in the warrenty period.otherwise i will just submit the handset to you and you refund me the moneyback.
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Anyway you think we could alert blackberry international ? I know another person who also faced the same problem with the Okla service center. Either blackberry phones are designed wrong or the Okla service center just damages the phone.