[Resolved]  Reebok India — Poor Quality Of Reebok Shoes

Address:Mumbai City, Maharashtra

I brought a pair of Reebok shoe from FAIR DEEL ENTERPRISE – Airoli Navi Mumbai with bill No: 2189 and group R271203 on 29.01.2011 with price Rs. 5000.
Within a month the upper and the sole of the both shoes has got separated and the upper net portion of the one shoe got badly cracked.
The same was reported to the show room and asked for the reason, This is common for one or two pair of shoes the shop keeper replayed.

Till date he is keeping with my shoes without taking any action.
I asked for replacement but he is saying these shoes are brought with discount so you are not eligible.
I am paying near to 5000 but there is no guarantee, i wondered Reebok is famous company and they were not told me about this at the time of buying.
Anyway i am asking for replacement for the shoes since it is a branded company.
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Aug 13, 2020
Complaint marked as Resolved 
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hello

i have brought a pair of reebok shoes in feb 2014 of blue colour which is so nice in colour and style but when i started using it i found that crack comes down in front of shoes because of only poor quality of material which the company is used by them . i have brought them for rs 4800, but now i found that my money is all waste, i have used it 10-15 times only as it is sports school, and i am a working person in mnc . So i just want to request the authorities to repair my shoes, and for that i am ready to bear the expenses

my mobile no is [protected], name is pankaj and email id [protected]@gmail.com
I bought a pair of shoe (Brand-Reebok, order no.[protected] dated 03.11.2014) from paytm online site with the expectation that the quality of the product will be genuine. Now I am using it and shoe is getting rough and skin of the shoe has removed from many side. Therefore, I am very upset after using this product as the brand goodwill of the product is very high and actually quality does not match with the brand. I have no idea now to complaint about it.

You are requested to consider my complaint and help me to provide best solution for it. Attached picture is showing one side of defect. There are many more defects in shoe.

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