[Resolved]  Regional Passport Office, Pune — Passport Not Received (Since Nine Months)

File Ref. No-P[protected]PNE
Name:VANDANA MADHUKAR GANGAWANE
Application Date :08/17/2007
Status :Please see PROGSuperintendent in this office on any working day except WEDNESDAY between 10.15 am. to 12.20 pm.

Grievance : I am surprised that till today 27th Jan 2008 i have not received the passport from your office. My application is pending since 17th Aug 2007, i have lost many golden opportunities to go to DUBAI but unfortunately i dont hold a passport. i request to please let me know the status of my passport. I have alredy met the PROGSuperintendent at pune but still there is no response. Please do the needful immediately. You can contact me on my e-mail address: [protected]@hotmail.com for enquiry from your side.

Regards
VANDANA MADHUKAR GANGAWANE
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Passport Office Pune customer support has been notified about the posted complaint.
Complaint comments 

Comments

Is anybody received any positive response from passport office after posting comment on this site? Or this is just waste of time?

Passport Office Pune And Lucknow — Non receipt of passport

Dear Sir,
I am a serving army officer who is presently posted at the College of Military Engineering, Dapodi, Pune. I had got my passports (Self and Wife) renewed after depositing my earlier passports well before their expiry at RPO Lucknow as I was posted at Allahabad earlier. Since the passport making process was on and I was to move to Pune shortly the Asst Passport Officer, Mr Martial Khujur at Lucknow personally assured me during my visit to his office that he would be despatching the fresh Passports after they are ready at Passport Office Pune under intimation to me and I can collect it from Pune. As committed by him I recieved a copy of the letter after arrival at Pune that my passports have been despatched to passport office Pune vide RPO Lucknow letter no B[protected]/OA/PO/LKO dt 10Feb11 addressed to Passport Office Pune in which the details of passport despatched were as follows
Passport no J-6200050 of LtCol Rajinder Singh Narula (Self)
Passport no J-6200049 of Mrs ParminderKaur Narula (My wife)
However when I got in touch with the authorities at Passport office Pune no of times continuously for two months till date I was told that the passports have not been received by them and I should get in touch with the authorities at Lucknow by sending some person as no body attends on telephone or entertains the letters. I accordingly got the matter rechecked at Lucknow but was intimated by them that the passports have been rightly despatched from there and it is lying with the authorities at Pune. The blame game started as a result between passport offices at Lucknow and Pune.
Although I have requested in writing from both the authorities at Lucknow and Pune but have neither got any reply telephonically or otherwise through letter. As a result of this my Passports are hung in between the two offices for which no one is claiming any responsibility. I however strongly feel that they would definitely be lying in some dump at either of the places for which the authorities at Lucknow and Pune have to be pursued by their higher levels for which your forum's intervention is highly required.
I have given my new address also to both the authorities for depatching the passports at my new place.
I hope you will help me out as I have been facing this problem since long and my family circumstances are such that I may need it any moment.
Thanking you
Your's faithfully

LtCol RS Narula
OC C Coy
Adm Wg
CME
Dapodi
Pune(Maharashtra) 411031
Tele[protected], [protected]
Absolutely true
i am rabindra prasad. my file ref no. is B[protected]. I have applied for passport renewal on 25 of nov 2010 after police inquiry january2011 did't receive my passport even on website it is showing that your application is in process . kindly reply as soon as I have to go abroad for job.. My email Id is [protected]@yahoo.com. Please help me.
Dear sir, my chirdens passport application date is 10/02/2011 and fil no is z160634 and z160635. police enquariy hassbeen completed.so please do not dealy this two passports and send thease passport imideatly, thanks.-- sanjay kadam.
Subject: FRAUD & CRIME

respectd sir,
indian passport no J 3412289 is duplicate, fake, &
forged,
& still the case is going in the famaily court pune ms
india & mis tabassum ran away by
making a duplicate passport, & leave india, & seems to
be in uae & her contact no is +[protected]
plz note over
thanks
zaheer k shaikh
2001 st vincents street
miaami 508 poona camp
maharashtra india
contact no [protected]
[protected]


cc: to indian embassy uae
cc : to indian embassodor uae
cc : to inian passport office pune ms india
Sir, I applied my childrents passports, on dated 04/12/2011. These fil no. is Z160634 and Z160635. Police enquary is also clear, So please send thease two passport immidiataly, thanks.-- s.kadam.
Respected Passport officers,
i have applied for my lost passport on 23rd of February 2012 with all the relevant document.
i have completed my police verification on 23rd of March 2012.
But now i am seeing passport status is as mentioned below.
Your Personal Particulars Forms have been sent to the police authorities for verification/reverification on* (date indicated below). Please contact the concerned police authority and get the report expedited. A passport will be issued within 10 days of receipt of the clear police report.
please find the attach screen shot of status.
I am quite confused with this status while i am done with the police verification.
it is almost end of 4th month and i am still waiting for my passport.
Please do the needful as soon as possible.
My file no. is L000313.
Name : Ashok kumar pandey.
Application Date : 23/02/2012.

Regards,
Ashok

Respected sir,

HI,
My wife applied passport in February and not received till now. Last month the status was will dispatch on 4th may but after that it changed as” It is to regret that due to unavoidable circumstances the despatch of Passport has been delayed and will now be despatched in a week's time” .

We are planning to go to UK month end.. is there any possibility to get the passport before that.


Regards
Subrahmanyam
Hi,
Application Date:[protected], DOB:[protected]
Grievance: I have not received my passport till date.
My police verification is done. I have submitted document which was asked by passport office and I have been told that I will be receiving my passport. Still date I have not received my passport. Please look into the matter.

File Reference Number : PNE-B[protected] Application Date :[protected]
Applicant's Name : ASIF SHAIKH Applicant's Date of Birth :[protected]
STATUS :

Your application is in process


Thanks & Regards,
Asif Shaikh | EUROPE DSH | Tech Mahindra
Block 2, 4th Floor, Phase 3, Hinjewadi, Pune - 411 057
Office : +[protected]|Extn : 256944|Cell : +91-[protected]
Email: [protected]@techmahindra.com
I went to Senapati road Passport office to get certified copies of passport & I was shocked to see the irresponsible rude behaviour of one of the employee, Mrs Rane there.


Dear Sir,

I reached the office sharp at 9 am. There was a huge queue. I patiently awaited my turn till 4 pm. Mrs Rane was the person at the counter, so I told her that I am here for certified passport copies. To that she quickly replied "I don't do that" and called out the next person. I asked her if she knows who does it here, to which she rudely replied to me that she doesn't know & many people come there asking her the same question. I told her that I waited in the line for 6-7 hours, to which she got irritated & completely ignoring me, called out he next person.

After this incident I inquired with 2-3 people as to who is the authorized person in Pune for issuing certified copies & they told me that it is Mrs Rane herself.

I am a mother of 2 small kids, I somehow managed to take time off to get my work done, waited patiently in the queue for hours supposedly at the right counter, still I had to return back empty handed.

Looks like employees like Mrs Rane are fearless in being rude & non-cooperative as if they know nothing can be done against them. If it was her job to do it, she has no right to say no.

I sincerely request the higher authorities to kindly look into this matter as there might be many sufferers like me who underwent similar treatment by Mrs Rane at Pune passport office. Somebody should take action against her so that employees of govt organizations have some sense of responsibility towards their job.
Dear Sir,

I went to Senapati road Passport office to get certified copies of passport & I was shocked to see the irresponsible rude behaviour of one of the employee, Mrs Rane there.

I reached the office sharp at 9 am. There was a huge queue. I patiently awaited my turn till 4 pm. Mrs Rane was the person at the counter, so I told her that I am here for certified passport copies. To that she quickly replied "I don't do that" and called out the next person. I asked her if she knows who does it here, to which she rudely replied to me that she doesn't know & many people come there asking her the same question. I told her that I waited in the line for 6-7 hours, to which she got irritated & completely ignoring me, called out he next person.

After this incident I inquired with 2-3 people as to who is the authorized person in Pune for issuing certified copies & they told me that it is Mrs Rane herself.

I am a mother of 2 small kids, I somehow managed to take time off to get my work done, waited patiently in the queue for hours supposedly at the right counter, still I had to return back empty handed.

Looks like employees like Mrs Rane are fearless in being rude & non-cooperative as if they know nothing can be done against them. If it was her job to do it, she has no right to say no.

I sincerely request the higher authorities to kindly look into this matter as there might be many sufferers like me who underwent similar treatment by Mrs Rane at Pune passport office. Somebody should take action against her so that employees of govt organizations have some sense of responsibility towards their job.
Hi all,

I applied for tatkaal reissue of passport in pune on 8th June 2016. They initiated police verification and after mnany follow ups, I was not getting exact date to visit their police station, finally after few days I got chance to submit documents on 21 st june and on my request they submitted documents to commissioner office . after 3-4 days I got message on my mobile that police report is not clear and adverse report for your current address though I submitted all legal documents at police station like annexure 2 of registration of my house, electricity bill one year old and new one as well, property tax recent and old, adhar card, Pan card everything I submitted .
instead of issuing passport under tatkaal within a week .it has already passed 3 weeks and still I am not sure what to do next ?

though I have given old passport and was present physically at passport office and police station also why is this happening with me ?

Our processes are not clear or people does not want anything to happen quickly and they want other to beg in front of them?

I have lost two onsite opportunities because of this and suffered mantally as well. It would have been Jaipur office, I would have got it with in 4 days.
as they work efficiently.

Jai Maharashtra . Jai Pune.

Please help people and take things seriously at least for the people working in private jobs and giving so much time at govt. offices to get the things done.

really shame on system.

privatize everything .

Thanks.

regards,
ritesh, pune

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Passport Office Pune
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    310
    Pending
    0
    Resolved
    64
    Passport Office Pune Phone
    +91 20 2567 9962
    +91 20 2567 5421
    +91 20 2567 5422
    Passport Office Pune Address
    MSFC Building, 270 Bhamburda, S.B.Marg, Pune, Maharashtra, India - 411016
    View all Passport Office Pune contact information