[Resolved] Reliance Big Tv — WORST SERVICES | |
MY NAME IS ANKUR GOYAL AND I HAD PURCHASED DTH RELIANCE BIG TV WHOSE SMART CARD ID IS:[protected] LAST YEAR. I AM TOTALLY FED UP NOW OF THEIR REGULAR WORST SERVICE AS WHEN I LODGE A COMMPLAIN THEY ASK ME TO WAIT FOR 48 HOURS AND THEN THEY AUTOMATICALLY CLOSE THE COMPLAIN. I HAVE BEEN LODGING THREE COMPLAINS SINCE LAST MONTH BUT NOT A SINGLE ONE WAS SOLVED AND THEY WERE CLOSED. MY LAST COMPLAIN ID :[protected] WAS LODGED BY PRITI ON 27-11-09 BUT IT HAS NOT BEEN SOLVED WHEREAS IT HAS BEEN CLOSED TODAY ITSELF. I HAVE BEEN WAITING SINCE LAST 120 HOURS APPROX. AFTER GETTING 2 COMPLAINS LODGED AND EVERY TIME IT IS CLOSED WITHOUT SOLVING AND I AM ASKED TO LODGE A NEW COMPLAIN AND WAIT FOR NEXT 48 HOURS. MY COMPLAIN FOR 14 DAYS WAIVER OF LAST MONTH IS ALSO CLOSED AND I DID NOT GET ANY WAIVER INSTEAD MY MONEY WAS DEDUCTED FROM MY ACCOUNT WHICH RESULTED IN SERVICES SUSPENSION LAST MONTH AND I HAD TO GET IT RECHARGED AGAIN. THEREFORE I REQUEST YOUR GOODSELF TO HELP ME OUT AND ASK THEM TO GET MY TV REPAIRED AS SOON AS POSSIBLE AS MY WARRANTY PERIOD IS ALSO TO BE OVER WITHIN 1 DAY. THANKS.. ANKUR GOYAL [protected] V.P.O. SAMCHANA, TEH. SAMPLA, DISTRICT ROHTAK, HARYANA Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 9 Comments | |
Comments
After getting installation, started getting message to subscribe to channels from past 10 days, where i already paid for one year subscription, well worst part is calling customer care guys...imagine to get line minimum we need to spend at least 30 mins, but response is very poor, no update on already registered complaints...and no service or customer support centers in bangalore ……always should depend by phone...these guys are cheating ...never go for service...where we need to pay full amount in advance for any product.
Reply
After getting installation, started getting message to subscribe to channels from past 10 days, where i already paid for one year subscription, well worst part is calling customer care guys...imagine to get line minimum we need to spend at least 30 mins, but response is very poor, no update on already registered complaints...and no service or customer support centers in bangalore ……always should depend by phone...these guys are cheating ...never go for service...where we need to pay full amount in advance for any product.
This is the worst service from any DTH Providers. I completely agree, I too face the similar kind of issue. They dont even have my name properly.
telugu channels not com ztelugu, etv.maatv,
i am the same victim
I agree For The Comments That Reliance Big TV Cares Are very Much Worst Also Relience Some Of Groups .
I dont Want O tuse There Product As Well As Intimate To My Nearer Or Dearer Not To Use.
I dont Want O tuse There Product As Well As Intimate To My Nearer Or Dearer Not To Use.
This is the worst service from any DTH Providers. I completely agree, I too face the similar kind of issue. They dont even have my name properly.
I was registered re-installation request on 27/11/2009. But till date problem was not solved. Service department was not taking care of customer problems. Daily executive is giving commitments only but no result. Please do the needful.
Sun network channels not working
Sir My smart card number[protected] name P.Annapoorani. Two days sun net work channel not working. Form this channel display technical problem. kindly take necessary quick action for the above the same thanking U C.KarthikeyanCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
24%
Complaints
3276
Pending
0
Resolved
781
6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
View all Reliance BigTV contact information