[Resolved] Reliance Big Tv — Bad customer care services.

priyeshkv

from Bengaluru, Karnataka

Address:

Ernakulam, Kerala

I have registerd a complaint for re locating my reliance big tv connection by calling the customercare number. They have provided me a Req. ID and said, the issue would be resolved within 24 hrs of time.

But within 24 hrs, i never received a call or any updates from them. Also, I called the customer care number again and again. They just put me in hold for hours without a proper reply to me. Any person in the customer care section and technical section do not have a proper idea and they speak as they like.

I really fed up of their service.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Rakhi_422

from Guruvayur, Kerala

BIG TV — Bad customer care service

Hi,

I am existing BIG TV customer(ID[protected], I recharged my account with 200 Rs, even after the 3 days the amount details are not updated on my BIG TV account.

I trying to reach BIG TV customer care on[protected], I getting this call connected once in 100 times..

3 times the call was on hold for more than a hour time.

Its a bad experience from BIGTV customer care. Please rectify the service ASAP.

Otherwise I suggest we need a serious action on BIG TV Unit.

Here my few words, I have ever seen this much bad experience with any other service.

Thanks ..

Satya A

Deepak Kr Singh

from Gurgaon, Haryana

Dear Sir,

I am not satisfied with Big TV ( DTH ). Its channel list is very high compare to
airtel. No Regional channel like ETV Jharkhand/ Bihar.

I want to replace it. If possible then plz return my money back. I don't want
to continue it. My smart card no. is[protected].

Your kind co-operation is highly solicited.

Thanks & Regards,
Deepak Kumar Singh
[protected]