[Resolved]  Reliance Broadband — Sales representative took money and not returning back

Address:Ahmedabad, Gujarat

Hello all,
I wanted to take a new internet connection so I called up one sales representative of Reliance named Muntazir Ghotalawala ([protected]) and he came to meet me for further details. After first meeting I gave him the location address and he said he will check the feasibility of the connection and let me know. On next day he said that the connection will be given and to start procedure I had to give my identity proof, photo and installation charges. I gave him my license xerox, passport size photo and 300 Rs. so that he can start the process.
After 2 days he said that there is no feasibility in the area and he won't be able to give the internet connection. I said ok fine, give my money and documents back. After that, it's been more than 10 days but still he hasn't given my document and money back. I call often and he keeps saying that he is in a meeting, he is not in ahmedabad, he will meet me in the evening or next day. Just false promises and he is not returning anything.
This is really very frustrating. I can't believe that there are people in such a big company like Reliance Communication are irresponsible and careless. I waited for so many days and now finally I am writing this because I would like to make other people aware of Muntazir Ghotalawala so that other people don't get harassed like me.
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Aug 13, 2020
Complaint marked as Resolved 
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