[Resolved] Reliance Broadband — Unstable and very poor network connectivity | |
We've subscribed for 600kbps speed Reliance Broadband for 3 months @ Rs. 4715.75 from 20-Jan-2009. The service so far is PATHETIC and I feel like using the word 'It Sucks' for the following reasons: #1. They took the payment in advance and now show irregularities in providing services and consistent poor/no network connectivity. #2. The network connectivity is never 600Kbps as assured. My Vodafone mobile Internet with 56 kbps used to have better connectivity.' #3. The net connection is so slow that I can personally go and deliver the mail instead of composing an e-mail. Moreover, most of the times the internet fails to get established. #4. When complained to customer care, they promise to resolve the issue in '24-hrs' time which is on much higher end. The customer care executive gives harsh responses and false promises to resolve the issue and keeps one waiting till decades. The latest of the several complaint numbers we got is 90854284. The earlier one was 87516389 and we've talked to customer care dogs named Praful, Vaibhav and Nikhil (all from mumbai location) who did nothing but to agree upon Reliance Broadband's pathetic service and connectivity issues. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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