[Resolved] Reliance Broadband — Not geting any call from sales department as i have applied from new broadband connection | |
I Bhavesh Bajaj have requested for new wireline broadband connection for my office on 18 of december 2009 on customer care no. on urgent bases they said that i will get the call from sales department within 5 working days, i waited for 5 days after lodging request but havent got any call, then i called to the same no. again for checking my connection status they said we are making reminder to the sales department and you will get the call from the sales department withing 24 hrs, i waited more 24 hrs but havent got any call i again call the same no. for knowing status of my request they said there might be problem we are again mailing the reminder to the sales department and you will get the call for that within 24 hrs, again i havent got any call or respond from any department, then for few days i havent called because was busy in somework, i called customer care no. again on 28th december 2009 for again knowing my status of connection, they again said that we are mailing reminder for the same wait for 24 hrs you will get the call from our sales deparment at that time i also said to add my alternate contact no. [protected] if my registered no. [protected] come not rechable for any fault or problem they said okay. then i again waited from 24 hrs but i havent got any call, then i called again on the same customer care on 29 dec 2009 then again they said we are mailing reminder to sales department you will get the call within 24 hrs but havent got any call till today. and i also have called the same customer care no. today i was angry because of these problems from your reliance broadband services and asked him about your complain e-mail id for mailing you all the details of problems that i am facing from you department and today also on your customer care no. they said that we are mailing your reminder to the sales department you will get the call within 24 hrs but this time also i m for sure that i will not get any call or respond from any department Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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