[Resolved]  Reliance Broadband — No monthly bills, absolutely erratic connection

I have been a reliance broadband customer since May 2008. My customer id is[protected]. Till date, I have not recieved one single Bill.Despite this I made payments for two months, requesting them everytime for a bill. Now, i get a call from them every week saying that they are sending a person with the bills, and to collect payment...but none has reached here as yet. Moreover, eveytime i need to connect a "broadband" connection, it is imperative to call the customer care, where it will invariably be a "software upgrade" problem that will be fixed in anything between two hours to two days. But, on most occassions, the service just does not connect. Now, the services have been suspended for non payment of bills that i havent recieved. Nobody is even ready to tell me the outstanding balance. I heard that relaince services were bad...but never imagined such calloussness from a "reputed" company! They are just not worth it.
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Aug 14, 2020
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