[Resolved]  Reliance Communications - Anil Dhirubhai Ambani Group — Continuously receiving bill of service which i am not using

Address:Ghaziabad, Uttar Pradesh

Dear CEO
Anil dheeru bhai ambani group.

As you know I have already surrendered my connections, Please refer below mail for that.

I have paid Rs 557/- as settlement amount On 04/06/2010 from my credit card, reference no 74332740156015576934249 for the same.


after that i found regular monthly bill of 0.83/- which I never bother due to such a small amount.

from past 2 months I got a reliance bill stated that 388/- has to be paid.

Previous month when when I got the bill of amount 388/- I send one mail regarding that but I never found reply of that email.

I am really not able to understand how this amount has been generated without using any kind of reliance service from which I want to get rid earlier.

Please resolve the issue ASAP.

Please refer below mail for your reference.

Customer A/c Number :[protected]
Bill Date :[protected]
Bill No. :[protected]
Billing Account No. : [protected]
Number of Services : 0


-----Original Message-----
From: namit gupta ([protected]@gmail.com)
Date: Friday, April 30, 2010 02:19 PM
To: Care Email ([protected]@relianceada.com)
Subject: Re: RCOM Service Termination Letter

To: RCOMBB.[protected]@relianceada.com (RCOMBB.[protected]@relianceada.com)
Cc: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: RCOM Service Termination Letter

Dear Representative,

with the mail referece no ADAG=[protected]I already bring u in notice that my internet is not working from 22 March to up till now.

previously i send one email regarding that and you guys are committed to revert back the amount in next bill generation. again you guys had applied all the charges.

I am not able to understand the problem.

please revert back the amount which is not applicable.


Regards,
Namit

On Thu, Apr 29, 2010 at 8:54 PM, <RCOMBB.[protected]@relianceada.com> wrote:
Dear Customer,

We acknowledge receipt of your request for termination of the service. We apologise for not meeting your expectation this time for the services provided by us.

As requested, termination process is initiated for the subscriber ID[protected]. Kindly note the rental of your service will be stopped from 29/04/2010. Our representative will be visiting you for the collection of the equipment installed by RCOM at your premises for running the services. Please handover the equipment to him.

Kindly also note in the event of non return of this equipment, you will be charged 1500 in the final bill which will be sent to you after collection of this equipment. Any unbilled usage will also be charged in this bill towards full and final settlement.

The collection of the equipment may take 3-5 days depending on your availability.

You may contact us at[protected]toll free) or write to us at [protected]@relianceada.com for any clarification.

Regards,

Yours truly,

Reliance Customer Care
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

j.[protected]@gmail.comDear Sir,

This is Sivakumar from chennai. I used [protected], [protected], [protected] in the name of JSK Associates. I closed the above no's n I cleared all outstanding and given Requisition letter also in Haddows Road Head Office at Feb/2011. I Just converted [protected] into prepaid. I also closed my office because of some lost.

Now, few months before i got a call from reliance telecaller, She said "Pls take other two mobile nos. But i said "it's not required, [protected] is more than enough. I cant pay bill for all nos, No Thanks. After that call next month onwards i'm getting bill for [protected] and [protected] in my office name. I got very shocked and sent mail to reliance and explained everything. But no response. After that i'm getting very very tension and irritation and i sent lot of mails to ur employees but no response. I sent one mail by scolding U(Mr. Anil Ambani). After that also no response. But i got reverse action, My reliance no [protected] is deactivated by your Great Reliance Employees.

I Respect you. Your father is great achiever. He is a Role model for me. You are his Great Son. You only can clear my problem. i will send what mails are whatever i sent to ur employees. Pls check my payment history Sir.


Thanking you


With Regards


J Sivakumar
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information