[Resolved] Reliance Communications — Poor Network Connectivity | |||
I have made several complaints against reliance comm regarding network connectivity issue in the eastern region of our country. I am not able to make calls to any other service providers except for reliance. every time i made a complaint i got date by which they promised to resolve the issue, but till today the problem has not been resolved. i am sending you the complaint reference number and the date on which those complaints has been made. Ref. No.[protected] Dated 1st feb 2010, Ref. No.[protected] Dated 13th feb 2010, Ref. No.[protected] Dated 2nd March 2010. My cell no is. [protected] This company is busy proclaiming that they have now 100 million customer but cant spend much on building and improving telecom infrastructure. please please look into the matter... Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I would like to bring to your notice that the GSM signal of Reliance mobile in IIM Bangalore campus is poor and unreliable, rendering service unusable. I am sure many of my friends from the campus would agree with me. In a reputed institute like ours which is of national importance and also located in the city itself, if the signal is poor it is not so difficult to imagine the plight of other locations. As an investor, I still don’t understand how RCom intends to establish its image and brand as a national service provider without even properly satisfying the needs of the future leaders of our country who further would have their influence on many others through word of mouth. I am sure Reliance Communications is knowledgeable enough in understanding the situation and has the ability and willingness to take corrective measures soon. I have lodged the complaint with the customer care (Service Request ID[protected], but the case is closed without any rectification. I am utterly disappointed by your service.
The following is the copy of my complaint which you can refer to:
• City: Bangalore
• Door No: Room No: K 120, IIM Bangalore campus
• Area/Landmark: Bilekahalli, Bannerghatta Road, Opp: Apollo Hospital
• State: Karnataka
• Pincode: 560076
• Landmark if any: Opposite cricket ground, inside IIM Bangalore Campus
• Indoor/Outdoor: Both, Outdoor is little better in selected places only but not anywhere near the so called decent signal
• No. of signal bars: 1 or even nothing indoors, may be 2 outdoors which again goes to zero quite often
• Nature of problem: Signal is pathetic indoors and it keeps fluctuating from 1 or 2 bars to zero quite often leading to disconnection frequently. The same issue repeats outdoors too and there is no consistent signal. I reside in a normal 3 storeyed hostel block which is very open and not in the form of clusters. I also use Airtel which has full signal in every nuke and corner of my hostel and also the campus.
• Specific time/All the time: All the time !!
• Since when is it happening: 2 weeks
• Handset Type: Nokia N82
• Alternate contact number, if any: [protected]
• Best time to contact you at the alternate number: After 2PM on any day except Mondays and Tuesdays
The following is the copy of my complaint which you can refer to:
• City: Bangalore
• Door No: Room No: K 120, IIM Bangalore campus
• Area/Landmark: Bilekahalli, Bannerghatta Road, Opp: Apollo Hospital
• State: Karnataka
• Pincode: 560076
• Landmark if any: Opposite cricket ground, inside IIM Bangalore Campus
• Indoor/Outdoor: Both, Outdoor is little better in selected places only but not anywhere near the so called decent signal
• No. of signal bars: 1 or even nothing indoors, may be 2 outdoors which again goes to zero quite often
• Nature of problem: Signal is pathetic indoors and it keeps fluctuating from 1 or 2 bars to zero quite often leading to disconnection frequently. The same issue repeats outdoors too and there is no consistent signal. I reside in a normal 3 storeyed hostel block which is very open and not in the form of clusters. I also use Airtel which has full signal in every nuke and corner of my hostel and also the campus.
• Specific time/All the time: All the time !!
• Since when is it happening: 2 weeks
• Handset Type: Nokia N82
• Alternate contact number, if any: [protected]
• Best time to contact you at the alternate number: After 2PM on any day except Mondays and Tuesdays
I live at Sarjapura Road, and work at Whilefield area, I face problems in signals of Reliance GSM at both the places. please do something.
sir,
I triloki rajput is reliance cdma user in PALAM delhi area. my mob No
is [protected] (prepaid). I am suffering from very poor network
connectivity since last two days.First, call is not getting connected
and if it get connected then it is getting disconnects automatically
very soon in between of call with notification " Can not complete the
call please try later".
so please look into matter, , ,
I triloki rajput is reliance cdma user in PALAM delhi area. my mob No
is [protected] (prepaid). I am suffering from very poor network
connectivity since last two days.First, call is not getting connected
and if it get connected then it is getting disconnects automatically
very soon in between of call with notification " Can not complete the
call please try later".
so please look into matter, , ,
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Reliance/GSM Mobile — Poor network connectivity
Dear Sir,My mobile no is [protected]. I am facing a huge problem to talk due to network connectivty for near about 02 month.
Please do the needful
Thanks & Regards
Arvind Kumar Pandey
Mob-[protected]