[Resolved]  Reliance Communications — Bill generated for 5 month after request of closing Postpaid number

Address:

East Delhi, Delhi

This is Smita Singh, I was using a Reliance postpaid Number in Delhi and now shifted to UP in June, 2012. While shifting to my place, I requested the Reliance for disconnecting my number through a Reliance agent in July, 2012 and paid my last bill Rs. 1236 to Reliance as per the details given by agent. Details are as follows:

Reliance Number [protected]
Request Reference No for closing this number is :[protected]
Last payment was through check with date[protected], of Rs 1236 Only
Request and check paid at[protected].

Even if I paid my last bill and already requested for closing this number in July, they send me a bill of Rs. 1937 at my email id on 17th Nov, 2012. This bill shows the duration till November.

And without getting any previous information, I got a call from Delhi Court for bill payment and legal hearing just after half an hour of call. I paid the amount to avoid any legal process due to lack of time.

It is really very painful that consumer has to pay for carelessness of such big organization 'Reliance Comm'.

Please reply what should I do now and who will be responsible for such torture.

Thank you,
Smita Singh