[Resolved]  Reliance Communications — Online complaint

I had purchased a mobile from Reliance Communications(Sector-4, Vaishali Ghaziabad. Tel[protected] on 14th march'09 of Classic Mobiles company with RSN no RL0HSC[protected] with a warranty for one year. After two months it got problem with its speaker. When I contacted to same Reliance communication center I was told to go to the Classic Mobiles service center at Preet Vihar( New Delhi- Tel[protected] At Classic mobile center I was told that the date of warranty was already expired on feb'09 & the RelCom had sold you the out of warranty mobile to you and nothing can be done to it. Now I am facing much of loss without the moblie. Nobody is taking the responsibility of the fraud. I want the problem to be solved at the earliest. Request you to do the needful.
I can be contacted on other number- [protected].
Was this information helpful?
No (0)
Yes (1)
Feb 21, 2017
Complaint marked as Resolved 
This complaint is put long back and has been resolved so pls remove this complaint.
Verified Support
Jan 30, 2015
Reliance Communications Customer Care's response
Dear Sabeeha, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications
Complaint comments 

Comments

maine apne relience mobile no. [protected] KO 4 Saal se
use kar harahu aur ab vo band ho gaya hai, main id proff bhi jama kara
chuka hu aur 1 month se mujse paresan kiya jara hai SAURAV GUPTA (ADVOCATE)GWALIOR C.NO [protected]
I m so aggrieved by reliance gsm services because of
without any vas service activated the balance of my no. which is
[protected] is deducted and massage that you have charged for vas
services. I have been talk to customer care every day and they not
attend the call and not refund the balance.
the service quality is so poor and really I m very puzzled by the
reliance gsm services. after trying 2 or more hrs regularly after
that we can talk to customer care

Please solve this problem & refund my balance and not deduct the
balance next time
My self amarendra mishra, i am a very old user of reliance.I found reliance is damn fake company, they alway use to cut 1rs charge on the daily basis and the excuse they give is VAS SERVICE.WTF i never used any vas services .The main problem is that as I am in roaming so no customer care. Plz check it as soon as possible .Or i'll go to customer court.
No-[protected] reliance Rajasthan
Sir iam Kaling saroh from DHEMAJI Distrct ASSAM iam reliance prepaid user my no. is[protected], iam irrited by customer my amount is deducted more than 20 time like...'Amount Charged for VAS TechzoneSMS S Rs 10, 5, 1 every two day I have complaint cutomer care following 198 several time few amount are refunded other are not i really feel bore amount customer care deducting amount, i have seen lot of people using RELIANE prepaid in my locality deducting lot and lot of amount. I sent message...'STOP to 121' or155223 but no avail the reply only 'you are not subscribe to value added tax. I have talk to customer care like 'ROSHAN, RAMEN DOLEY, POPY' regarding the problem but reply is same...even then now they avoiding my call my complaint. Sir i hope my problem be solve early as possible, hoping your reply come in favour of me..., if no solution is provided iam sorry i have to say 'bye' to Reliance mobile. For any querry or question please mail on '[protected]@gmail.com' hoping back with a beautiful reply.
Dear Sir,

Today at 5.27 PM I have received a call from Mobile No. [protected], person is giving me very bad abuse without any reason, so I am requesting you to kindly do the need full.

Thanking you,
Mobile No. [protected]
I will not able to use evdo network on htc desire 816 in cdma model
i m trying to port my number [protected] from several months to another operator due to pathetic service but not able to get port id, every time i sent message on 1900 my balance got deducted and get message that "dear reliance customer. your requested could not be processed...please try after some time. thank you". Service is so poor that i am not able to contact to customer care . please help and do the needful...


Sanjeev Koul
Sir my no. Is [protected] and validity end as on 05/12/2014 but there is no recharge for extend the validity
i tried 15 time 198 call but automatically cut 2 days warning, another portability from this nomber [protected] any replay other nomber +91 [protected]
Hi i am a GSM customer..bt since yesterday I could nt receive any calls nither can i call anybudy.
The customer cares are jst useless..giving filthy excuses that it will be repaired within 3 days..I wonder if it will be dhirubhai ambani who will pay me for the disturbance caused to me for my office work due to dis probs..
Have already lodged a complaint with no[protected]..
Dnt know if seriously issues written here are taken care of..
But really very very unsatisfied with da service.
RELIANCE DATA CARD - WORST CUSTOMER SERVICE EXPERIENCE I HAVE EVER EXPERIENCED
I had stopped using my card in first week of August14 due to speed issues. On 8-Sep-14 i submitted a request for cancellation to nearest outlet (Request No.[protected]Mr Dinesh contact person). In spite of the above, Reliance still keep raising bills on me. Reliance customer grievance system is so complicated that there is no single point to address all the issues of one customer. Every day 5-10 calls were being made to me by different people from reliance for paying the additional bills. Finally to get rid of the menace i paid Rs.1590 (including interest). However Reliance again started sending me bills (current bill is for 200+). This has become a serious menace now. I am looking for someone to address this issue from Reliance. Their website also not processing the grievance pages (error messages shown). Kindly help.
ghantaaa connection and service
I have been advised by your representative to opt for GSM post paid services by mnp the same number accordingly all papers work were done. On 11.12.2014 a message received that my cdma services will be deactivated from 11.26 pm to 1.26 am and the new serices will be activated on new sim by0.26 am to 1.26 am of 12.12.2014 onwards since then I have contacted numerous time on 59059 for activation of my no. But the same has not been activated till. Only i have been asked to contact after 7.00 am and in evening and in morning to contact on 7.00 pm it still continues. It is worthless to mention what kind of inconvenience I am facing since 12.12.2014.

MANISH KUMAR VERMA
[protected]
mkv.[protected]@gmail.com
I am a customer of Reliance Thunder Combo Plan
1250. I am using this service from
August 18, 2014. The broadband worked
fine till October 18, 2014 then from 10 p.m. to 8 a.m. everyday both my
landline and broadband did not work for more than two weeks till November 6,
2014 after which both are dead.


After numerous complaints regarding non-working
of both and each time getting new complaint ID, my landline and broadband
stopped working at all. I called
customer care many times and always got assured that your problem will resolve
within 24 hours but nothing happens.


Asha Ram Kashyap


H.No. 3386/2, Sector 45 D, Chandigarh


Telephone: [protected]


User
ID:[protected]
I am a customer of Reliance Thunder Combo Plan
1250. I am using this service from
August 18, 2014. The broadband worked fine till October 18, 2014 then from 10 p.m. to 8 a.m. everyday both my landline and broadband did not work for more than two weeks till November 6, 2014 after which both are dead.


After numerous complaints regarding non-working of both and each time getting new
complaint ID, my landline and broadband stopped working at all. I called customer care many times and always got assured that your problem will resolve within 24 hours but nothing happens.


Asha Ram Kashyap


H.No. 3386/2, Sector 45 D, Chandigarh


Telephone: [protected]


User
ID:[protected]


[protected]@yahoo.com
Dear Sir :
Mai picle ek saal se Reliance Postpaid Connection jika no. [protected] h Use kr raha hun aur mene kbhi bhi koi bhi bill due date k bad jma nhi kiya ha humesha under date hi bill pay krta hun aur na hi koi bill mere due ha aur har bar mera bill 700 ke as pass ata ha 599 ka palan activate hai jime reliance to reliance all india free hai but es bar mere pas msg aya hai ki mere bill ki credit limit 2000 hai aur mai abhi tak 1900 somthing Rs due ho gaye hai aur mai usme kuch pyment jma kra dun warna meri outgoing bard kr di jayegi but sir mene to etna use kiya hi nhi hai ye company ka koi tachnical falt hai so pls es amount ko check krke mere bill ki rashi ko kam karne ki kripa kren


Thax
Manazir Husain Khan
[protected]
[protected]
[protected]
Subject: VERY POOR SERVISE & YOU CHEATED CUSTOMER OWN SERVISES BY RCOM STAFF
SIR,
I HAVE A MANY CONNECATION YOUR COMMUNICATION...AS
MOBILE NO.
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
THIS NO.IS ALLREADY SINGALE NAME (GUNGUN TEXTILES OR PRO.MR..JYOTI PRAKASH NAVETIA)
ALL BILL PAYMENT WE MAKE ALREADY TIMEELLY BUT SOME TIME YOUR STAFF IS CHAEATING WITH ME WITH MANY TYPE...AS
(1) CUSTMER ID.NO. IS [protected] WE PAY PAYMENT 27/11/2014 THROUGH RECIEPT NO.IB[protected] BUT YOU ARE CREDIT IN MY ACCOUNT 27/11/2014 & DEBIT 08/12/2014 & THEN BILL IS ISSUED 09/12/2014 (ALONG WITH LATE FEE)
& CREDIT AGAIN IN MY ACCOUNT 10/12/2014 RECIEPT NO.IB[protected] WHY?
CUSTOMER OUR BILL PAYMENT PAID TIMEELLY BUT YOU & YOUR STAFF IS WORKING RONG..WHY?
LAST MONTH OCTOBER WE PAY PAYMENT 27/10/2014 RECIEPT NO.187300 BUT CREDIT IN MY ACCOUNT RECIEP NO.IS DIFFRENSE (S[protected] DATED 31/10/2014..WHY?
LAST MONTH 27 SEP.14 WE PAY PAYMENT RECIEPT NO.IS 191995 BUT CREDIT IN MY ACCOUNT RECIEPT NO.IS DIFFRENSE (S[protected] DATED 30/09/2014..WHY? THIS PAYMENT IS COLLEACT YOUR STAFF NO. IS [protected] (JITIN)
ONLY HERRIS YOUR CUSTOMER?
(2) CUSTOMER ID.NO.[protected]
WE PAY PAYMENT 27/11/2014 THROUGH RECIEPT NO.IB[protected] BUT YOU ARE CREDIT IN MY ACCOUNT 27/11/2014 & DEBIT 08/12/2014 & THEN BILL IS ISSUED 09/12/2014 (ALONG WITH LATE FEE)
& CREDIT AGAIN IN MY ACCOUNT 10/12/2014 RECIEPT NO.IB[protected].. WHY?
CUSTOMER OUR BILL PAYMENT PAID TIMEELLY BUT YOU & YOUR STAFF IS WORKING RONG..WHY?
LAST MONTH OCTOBER WE PAY PAYMENT 27/10/2014 RECIEPT NO.187601 BUT CREDIT IN MY ACCOUNT RECIEP NO.IS DIFFRENSE (S[protected] DATED 31/10/2014..WHY?
LAST MONTH 27 SEP.14 WE PAY PAYMENT RECIEPT NO.IS 191996 BUT CREDIT IN MY ACCOUNT RECIEPT NO.IS DIFFRENSE (S[protected] DATED 30/09/2014..WHY? THIS PAYMENT IS COLLEACT YOUR STAFF NO. IS [protected] (JITIN)
ONLY TORUCHER YOUR CUSTOMER?
(3) CUSTOMER ID.NO.[protected]
WE PAY PAYMENT 27/11/2014 THROUGH RECIEPT NO.IB[protected] BUT YOU ARE CREDIT IN MY ACCOUNT 27/11/2014 & DEBIT 08/12/2014 & THEN BILL IS ISSUED 09/12/2014 (ALONG WITH LATE FEE)
& CREDIT AGAIN IN MY ACCOUNT 10/12/2014 RECIEPT NO.IB[protected] WHY?
CUSTOMER OUR BILL PAYMENT PAID TIMEELLY BUT YOU & YOUR STAFF IS WORKING RONG..WHY?
LAST MONTH 27 SEP.14 WE PAY PAYMENT RECIEPT NO.IS 191994 BUT CREDIT IN MY ACCOUNT RECIEPT NO.IS DIFFRENSE (S[protected] DATED 30/09/2014..WHY? THIS PAYMENT IS COLLEACT YOUR STAFF NO. IS [protected] (JITIN)
ONLY CHEATING YOUR CUSTOMER?
BEACAUSE WE USE YOUE SERVISES?
(4) CSTOMER ID.NO.[protected]
THIS PHONE SET IS FULLY DEAD FROM LAST 4 MONTH ...
I AM GOING YOUR WEB WORD HE SAY ME WE HAVE A NO ANY NEW WIRELESS SET READY YOU ARE SURRENDER YOUR NO. OR WAIT SOME TIME ..
SIR
BUT NO ANY CALL COME OR NO ANY SOLUATION THIS PROBLEAM
PLEASE TELL ME THIS PROBLEAM
(5) CUSTOMER ID.NO.[protected][protected])
THIS IS A INTERNET CONNEATION
WE PAY PER MONTH YOUR BILLING AMOUNT BUT INTERNET COLLEACTION PERSON IS NOT GIVE ME RECEIPT. LAST THREE MONTH HE COLLECT MY BILLING AMOUNT BUT NOT DEPOSIT IN MY ACCOUNT TIMELY.WHAT I DO...? COLLEACTION PERSON NAME MR.RAM & MOBILE NO.IS..[protected].
WE ARE YOUR CUSTOMER & YOU ARE BEAT ME MANY TYPE..
I HAVE A YOUR FULLY DOCUMENT(RECEIPT) .YOU & YOUR COMANY BOTH ARE INVAL THIS CHEATING CASE..
I HOPE YOU ARE UNDERSTAND MY TROUBLE ..IF YOU ARE NOT UNDERSTANS, WE GO IN CONSUMERCOUT
THANKYOU
JYOTI PRAKASH NAVETIA
55/7, PRATHIBHA SEHGAL MARKET,
KAHOO KOTHI,
KANPUR (UTTAR PRADESH)
MOBILE NO.[protected]--[protected]
TEL.NO.[protected]-2358728
HAM AAPKI SERVICE AUR AAPAKE TARIKE DONO SA BAHUT DUKHI HAI..AAPKA EK WELLWISHER CUSTOMER
Rs 77/- deducted today morning without any reason. My data pact expired yesternight at 12 and I was very well aware. I switched off my mobile at 12 midnight and switched on again in morning at 06.45 am. when I checked my balance, I found unreasonable deduction of Rs 77/- from my account. When I spoken to helpline, Customer care rep did not take my complaint also and told me that I have used data and deduction is justified.
I have installed Insta Care App of Reliance Communication and by using that app, I came to know that I have used only 41 KB data today. How can any company charge Rs 77 for 41 kb of data.
Please resolve my issue and get the deducted amount refunded to me as early as possible.

Thanking for you

Rajendra Kumar Singh
My number is [protected]. I went to a Reliance store to get a micro SIM and they told me it will be activated in 2 days and took 350 as deposit.
It has been five days and no action has been taken by them. They have a standard reply saying that it gets activated today at 8PM.
It is because their shop closes at 8PM. Every night I get disappointed to see it not activated at 8 PM and after 8PM.When I call the customer care, they say that the data is not uploaded and we cannot help. The person who sits in Reliance store at Carter Road, Borivali (E), Mumbai sits idle on the forms and gives the same reply to all his customers.Iam planning to change the service provider and take my money back.
Hello,


My mobile no is [protected], used by my wife


On 1st Dec, we had send sms for portability for
my mobile phone to which your representative came and took license and
photograph, and gave us new sim, telling that this would be activated within a
week,


Now today is 20th dec, it has neither activated
nor when asked they say that’s its still not processed


I would request you to take this up or also suggest if we
take new card of some other company,


Also we have received a message today that your usage is
around 1100 pls pay for uninterrupted services, how is this possible
MR SUMIT FROM AHMEDABAD OFFICE IS HARRESSING US CONSTANTLY


Pls suggest


Pls suggest asap


Regards,


Ravi Bordia


[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information