[Resolved]  Reliance Communications — PROBLEM IN RECHARGE

I had recharged my reliance prepaid number [protected] using my ICICI Bank Net Banking facility on 12.05.09.

The recharge amount was Rs. 799/- as I want to have RIM STD Free facility (was existing user of this facility).

But I came to know that the facility was withdrawalled and new scheme of Rs. 999/- has been introduced.

RELIANCE MOBILE has never communicated this and as a result my phone was not recharged because of wrong amount.

I had contacted Reliance Customer Care and lodged compalint. They have given Compalin ID three times and though almost two weeks have been passed, the issue has not been resolved.
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Aug 14, 2020
Complaint marked as Resolved 
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