[Resolved] Reliance Communications — Mislead information. | |
My name is Asif Malik and i am using reliance postpaid connection, but on 22 june 2009, when i called in customer care centre.they gave me mislead information about the various prepaid recharges, i asked the agent name was sunil, that if i will recharge with RS 299 on my CDMA cell number [protected], then you can make unlimited free calls between reliance to reliance, but it was not like this, when i recharged with RS 299, i got nothing, then i called in again t confirm about the same and i talked to one of the fllor supervisor name Kapil he was very rude, he said you made mistake so we can not do anything, do what you want to do but nothing can be done from our end, then i gave him my postpaid number to call me back, but what he did he bared my services of that number and mentioned there that i called to de-activate my services but the truth is that i did not call in.when i called today in customer service centre and i talked to another supervisor name Santosh, he said i called i to lodge a request that i lost my handset but did not do so, so finally i want you to listen all the calls that i made tomorrow and you will find that whose mistake is this, and i want you to take a serious action against that supervisor Kapil, and now he suspend my services, and he also mentioned a alternet number which does not exist and that number is [protected].Now you can check all the things about the matter that i mentioned above.I would really appreciate if you could do me this favour...THANKS... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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