[Resolved]  Reliance Communications — data card of reliance

Dear sir,


i am contacting customer care since last 3 months since i shifted to hyderabad sometime they keep me on hold for 45 minutes and some times they speak rudely

My data card no is [protected] and the model is zte mg880, i have shifted to hyderabad since last 3 months and from the last three months i am not able to use the services as i have registered several complaints and since i was told that my data card is having some problem, i visited the service center in hyderabad in ABIDS of zte and i was told that the datacard is working properly the problem is with the reliance as whenever i am making an out going call it is getting disconnected within 5 seconds, so can any only tell me what should i do as i am fed up with the services and i am not able to use any kind of services not able to check my balance nor able to receive any incoming calls and not able to dial any outgoing calls, from the last 2 months i have been pleeding in front of the customer care to take the issue seriously but nothing has been done i am not able to use the services so can any one help me regarding this, as customer care told me to bring the jobcard no from the service center but the service center is telling that without any problem in the data card how can they provide the jobcard no .

as i have waited for almost 3 months i as well as when i am cheking my balance the ivr response is to resume service pls contact customer care

as of now if the datacard is not activated . a genuine customer like me is gone from rcom

my contact no is [protected]

so pls help me and solve my problem
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir / Madam,
For your problem, you can contact our service center in India for assistance.
Service Hotline:[protected] or[protected](Bangalore) (9:00am to 6:30pm, Monday to Saturday,[protected] is toll free.)
Should you require any further assistance, please do not hesitate to contact us!
Best Regards
Sincerely yours
We want to change our billing address of my reliance postpaid mobile no [protected] and the data card no.s [protected], [protected], [protected]. My previous address was Nano WiCoRe Labs Pvt. Ltd., 6-3-663/7/C, Vishnu Habitat, flat # 202, Somajiguda, Hyderabad-500082. I want to change the above address to Nano WiCoRe Labs Pvt. Ltd., 1-10-74/C/G1 & G2, Galada Towers, Landmark- Pantaloons, Begumpet, Hyderabad-500016. Mob.# [protected], [protected].
Dear sir,

I have changed my communicating address. I request to change the same at your address book also, so that you can sent my monthly bill at my present address.

Present Address -
Tapan Ghanti
C/o Deepak Jain
A-12, Citrakut Society No-2
Jadeswar, Tulshi Dham Chokri
Bharuch, Gujrat.

Earlier address -
Tapan Ghanti
C/o D L Khurana,
547R Model Town,
Panipat, Haryana.

Your early cooperation is highly solicited.

Regards,
Tapan Ghanti

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information