[Resolved]  Reliance Communications — IRRATIONAL BILLING

To
The Customer Care Services,
Reliance Mobile



Respected Sir/Madam
I would like to bring to your kind notice the irrational billing system of your management.
I Manoj Shukla using the reliance phone numbered as [protected] is using this phone since March 2003. I would bring to your notice the following billing condition

My last bill raised was of Rs.46 against which I deposited Rs.50 on 17.11.2007.
Again a call was received from Customer Care at 10:03 am to deposit Rs.205.09 to enjoy outgoing service. On the other hand a credit limit of Rs.1500 was given. Even then the money was deposited within an hour of the call received.

Surprisingly, one SMS received at 11:30 am mentioning that “your outgoing call deactivated”.
Again, just after 15 minutes I got the SMS of Rs.300 being credited.

With such a third class Customer Care and always trying to cut the pocket of customers by dirty means I request you to kindly deactivate my services permanently and send the final bill to me with as many hidden charges as you can.

Thanking you in anticipation,

Yours sincerely
Manoj Shukla
lucknow
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Aug 13, 2020
Complaint marked as Resolved 
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your web world retailer and frachies are not given correct information to customer...
Guys guys It has been a very slow afternoon for me in the office and I truly enjoyed reading your pathetic attampts at being funny.I specially enoyed the case of the customer who had this complain:

"i beg to say that i am your cdma custmore and my no. is [protected]
i want to tell you that on 19decmber in evening i recharge my no. with 20rs suddenly i lost amount
then i recharge my no. with 20rs on 21december same problem did
i call custmore care they donot response and tell some problems
i am suffer this problem 6days
now i afraid to recharge my no.
please solve this problem
i hope you understand my problem and you take action
i have following no...
[protected]
[protected]
[protected]
[protected]"

If you were so dissatisfied what in the name of good heavens were you doing taking 5 Reliance connections??I think you sould go take a long walk off a very short pier or better still buy some home grown poison.I would just suggest that you ensure that u die because leading a life of a cripple will be very difficult for a loser like you.

Then there is Mr.Ankur Singh.Mr.Singh I would just like to know the name of your English teacher.It seems you were masturbating in the class and not learning when she was trying to put some sense in your puny brain.

Please feel free to comment.

I LOVE Reliance.India's NO 1 NETWORK!!!
i am not satisfied the dealing of your akbarpur, ambedkar nagar office.they do not pay their attention to the customer problems
hai, my name is raziya i have connection for the post paid at Kannur branch, Kerala. my previous number is[protected] .i want to change my number within 24hours .For any clarification please contact to me my number is[protected] or my email([protected]@yahoo.com)
i request u every one please don't use reliance connection it's a very bad company. reliance not satisfy our customers because i have recharged rs. 249 for rim to rim but i call my friend on reliance number than deducting my money by reliance company so, i request u don't use this connection.
this is my number [protected]
Dear sir,
I lost my mobile. My number is [protected] in billing mode. Please block my mobile card and issue same numbers card and send it to my billing address at the earliest.
Santosh Bafna
Birth date : 22.04.1965

Address :
A2, 704. Runwal Estate, Ghodbandar Road, Runwal Estate,
Thane (W), 400607
Dear Sir,
I have already complaint twice about the problem. When I am sending sms, continuously message display on my screen "ERROR SMS SENDING, TRY AGAIN".
For a single sms minimum 8 to 10 times this message display. When I want to send 50 sms minimum time required to send sms is 2 hours.
I am facing Network Problem also. Many times Network not available at my residency. For sms problem customer care executive saying that it is handset problem. But I would like to tell you that I have 5 Handset & this problem I am facing in all handset & it is only reliance sim not for ohters.
I visit to Reliance Web at Kolhapur to change the SIM, But there is no SIM to replace.

Please solve the problem as early as possible. MOBILE NO. [protected]

Reliance India Mobile — Exploitation Of Subscribers

Reliance India Mobile has been harassing its consumers like anything. I use Reliance's 1X modem data card ([protected]) and CDMA phone. I have following issues:-

- I am rarely able to connect due to network congestion. It keeps throwing various error messages whenever I make any effort to surf internet. Recently, Reliance reached a milestone figure of 100 million subscriber. But they have forgot to upgrade their existing network. Such is the state of their nationwide network now that when I even attempt to reach their customer care, the electronic voice says that Please check the number.

-They have a strange rule which requires users to recharge their data card at least once in 90 days else they terminate the connection. What kind of rule is this? When I am not happy with your services, don't I have the right to dump you?

-Coming to their CDMA connection. It takes atl east 45 minutes to get through a call. Usually the electronic voice keeps repeating that network is busy. The towers just vanish and sometimes signal doesn't returns the whole day.

-The company harasses its customers by repeatedly activating various SMS services without customer's consent. I have lost over 3,000 Rs due to this. Reliance never listens to this. They are just squeezing their customers.
My name is Deepak Biswas. I am from Bangalore. My mobile number is [protected] (Reliance GSM). I am facing many problems with my reliance number. Fifteen days back in my mobile cricket score option is automatically activated. And daily 5 -10 rupees will be deducted from my mobile. When i called reliance customer care for lodging complaint & to take deactivate the service no one picked my call. And from that day to till date no one in reliance customer care is picking my call or giving any response. Without my fault, i am paying 5-10 rupees per day
sir i am a reliance customer my mobile no is [protected] and my name is manoj kumar sahoo.unnecessary 20-20 pack has been subscribed in my number and main balance is cutting every day.pls it is disturbing seriously.so please unsubscribe it immidiately
hello! from some days back, i could not use any applications to connect to internet whereas my phone default browser( which is really useless) is able to connect. when i inserted other simcards and changed phones, i conclude that support for applications (java) like opera mini has been disabled on my particular number while i'm still allowed to browse from my default browser!!! isn't it strange?????
when i called up customer care, they never understood my problems.. they'll suspect it's something related with my balance, gprs pack subscription, my handset, my settings..etc which i have all proved that they are not the reason.
i believe something like TCP/IP connection has been disabled on my number. why so???
my mobile no is [protected]. my complaints are immediate above
Dear Sir,

I am Dharmesh Katesiya from Rajkot-Gujarat.I have taken Reliance mobile connection before 3 Years.
Your representative told me your monthly rental Rs.50/-, Then after some time reliance call center called me and they sayed to me it is not for your rental b'coz it is only for Reliance Employees plan so Why your representative Mr. Raju give me this type of plan they made me fool and I have complaint that time my complaint number is [protected] and [protected] that time your call center's person saying your complaint solved but till date I have no any response your side.Before 2 months my bill is 1429/- but my every use is 450/- to 550/ why I am charging 800/-or900/- extra.I am not using any service chargeable why it is hi bill amount I pay.One of the your company representative Mr. Chirag told me your payment minus(wave) Rs.300/- and give you 2400/- talk time free for 1year I am saying I don't want to free use your mobile.It is company mistake so how can I pay Rs.800/- or 900/- more.I told him you minus(wave) Rs.800/- or 900/- and then send me my bill amount.I pay my actual bill but they don't have any response.

So please do the needful this metter.

Thanks & Regards,

Dharmesh Katesiya
ekdum faltu service hai. Range ka to nam pata hi nahi. Foonk maro to bhi range UDD jati.M sorry to say but i am fed up with this reliance.Ekdum bhangar hai ekdum bhangar.

Reliance Mobile — Mobile no 8595184166

Dear Team

I Vikash Raj purchase a new postpaid number([protected]) of Reliance Post Paid. Am using this connection last 7 Days but am facing a same problem.

On daily basis am facing the problem that handset is showing Resume service.

Sorry to say but this is very bad services provided from Reliance and when am calling on the customer care while dialing *222 the call automatically connect in to

pre paid department then i want to know what is the way to contact a postpaid customer care and the prepaid guys are not transferring my call in Postpaid and

nor providing any solution as well. I had a word with Mr Satish(Floor incharge) he is talking very rudely.

Am using Vodafone last more than 7 years they are providing very good services.

Am sorry to say these kind of services providing from a brand Name Company. I think you are loosing your customer as well as your Brand Value.

So need your urgent support on this and resolve the thing on urgent otherwise you people will face very big problem.

Regards
Vikash Raj
[protected]
Hi Vikash,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Hi Vikash,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare
Hi, this is Mustakim Rahman. I am using your service since Jan, 11. My number is [protected]. Lately I have requested for deactivation of my free sms pack but that has not been done. Every month amounts are being deducted from my account though I am not availing the said service. This is very unethical and frustrating. It shows callous and unprofessional attitude of the Reliance customer care.
Useless Service. This is called Broad Day Light Robbery.

After using Reiance Mobile number [protected] with SIM number[protected] for more than 40 days; exclusively for internet access with 3 months validity and more than 2 GB Free net access, the SIM becomes unresponsive and the dealer says the SIM might have been rendered DEAD as there was no response during Tele-verification. The SIM is supposed to be in a dongle! PAN card and photo had been given at the time of receiving the SIM.
Is this harassing Service is what the Ambanis mean when promised to the Nation saying- “Duniya Karlo Muthi Me”?

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